Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “It's difficult for me but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
I am interested in continuing to grow professionally, continuing to learn, and facing new challenges. I am interested in working remotely above all else since I do not want to give up where I live, but it is not very developed for certain positions, especially outside the summer months. It is of great interest to me to continue being in an environment that keeps me aware of technological and management innovations.
Work preferences
- Job type
- Freelance / Independent, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- Growth-stage startup (21-200), Independent
- Industries
- Business Consulting, Information Technology
- Hours
- EST business hours
- Remote experience
- I am located in Villa Gesell, province of BS AS, Argentina, and I worked for Capital Federal in the same country.
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Independent Consultant · Consultor independienteJan 2024 — Present
- Advised companies on the implementation and improvement of quality management systems under the ISO 9001 standard. - Diagnosed and analyzed processes to improve customer experience, ensuring compliance with quality standards. - Conducted internal…
- Specialized ISO 9001 Consultant · Halliburton y AsociadosMar 2022 — Present
- Organizational diagnosis and development of quality management systems under the ISO 9001 standard. - Implementation and monitoring of continuous improvement plans. - Internal audit and development of strategies to optimize customer experience.
- CX and Quality Management System Lead · TECHCOM SRLJun 2014 — Dec 2023
- Supervised a team of 17 people in the services area. - Responsible for business transformation with a focus on process improvement and internal audits. - Designed action plans, monitored risks and opportunities, and conducted internal training.
Education
- Bachelor's · Universidad de Buenos Aires· Social Work
- High school diploma · Instituto Superior Mariano Moreno2008