Timezone overlap
8h overlap with US East · Mexico
English level
Upper Intermediate
Self-assessed via CEFR ladder
(es)Skills & tools
Skills
Tools
About
Juan Paulo is the Founder & CEO of QUÉ COMEMOS?, where he leads strategy and operations. In this role, he recently secured the company's first institutional B2B client, La Naval, establishing a recurring revenue stream. With over 32 years of experience in finance, IT, and business consulting, Juan Paulo excels at translating complex challenges into clear, executable plans. Before his entrepreneurial venture, Juan Paulo served as Transformation Lead VP at Citibanamex, where he significantly reduced forecast deviation from 40% to 20% by reengineering processes. He also redesigned delivery workflows, cutting sprint cycle time from six to four weeks, and delivered USD $300K in annual savings while automating 80% of manual processes. Earlier, he was IT Transformation & Infrastructure Director at GIN Group and Operations Director at GCS Imagen Empresarial, roles that deepened his expertise in structuring chaos and guiding cross-functional teams. He holds a Bachelor in Business Administration from Universidad Iberoamericana. Juan Paulo thrives in business transformation scenarios where new models are emerging. He approaches new situations with a natural curiosity, asking questions to understand and find effective paths forward. He values direct communication and has successfully navigated multiple career reinventions, broadening his toolkit each time.
Highlights
- Translating complex business challenges into structured, executable plans
- Proven ability to structure chaos, synthesize fragmented ideas into multi-phase project plans, and hold cross-functional teams accountable for delivery timelines and quality standards.
- Secured first institutional B2B client (La Naval) with recurring revenue since December 2025
- Reduced forecast deviation from 40% to 20% through reengineered processes, structured performance reviews, and accountability frameworks
- Redesigned delivery workflows, reducing sprint cycle time from 6 to 4 weeks and increasing epic visibility by 100% and user story transparency by 60%
- Delivered USD $300K in annual savings and automated 80% of manual processes through structured transformation program
- Directed full strategy and operations of business unit with direct reporting to corporate — achieved 114% sales increase and 125% collections improvement in under 2 years
- Delivered USD $2.5MM in cost savings over 2 years through rigorous budget discipline and structured financial planning
Work preferences
- Job type
- Freelance / Independent, Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200), Independent, Large Company
- Industries
- Business Consulting, Finance & Accounting, Information Technology
- Hours
- EST business hours
- Remote experience
- Based in Mexico City. I`ve worked in Madrid - Spain for several different countries
- Available from
- Jul 2026
- Engagement
- Open to contract / freelance
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Founder & CEO – Strategy & Operations Lead · QUÉ COMEMOS?Mar 2025 — PresentMX
- Served as sole decision-maker across strategy, operations, finance, and commercial execution — structuring the entire business from a fragmented idea into a repeatable, scalable operating model - Developed structured business case with financial…
- Transformation Lead VP – Consumer Banking Technology · CitibanamexSep 2017 — Dec 2023MXUS company · remote
- Served as a key strategic partner to senior leadership during the Citi-Banamex organizational separation, one of the most complex transformations in Mexican banking history - Designed and implemented standardized financial governance and reporting…
- IT Transformation & Infrastructure Director · GIN GroupDec 2015 — Aug 2017MX
- Built IT governance structure and operational delivery framework from scratch, coordinating across internal teams and external vendors - Delivered USD $300K in annual savings and automated 80% of manual processes through structured transformation…
- Operations Director – Strategic Projects · GCS Imagen EmpresarialAug 2014 — Dec 2015MX
- Acted as primary strategic and operational liaison between company leadership and PEMEX senior decision-makers on a USD $10MM+ project - Structured and documented end-to-end operational processes, reducing errors by 85% and significantly improving…
- Enterprise Director – Business Unit · GEO CorporaciónAug 2011 — Oct 2013MX
- Directed full strategy and operations of business unit with direct reporting to corporate — achieved 114% sales increase and 125% collections improvement in under 2 years
- Project Management Director – Wholesale Banking & Asset Management · BBVAJan 1999 — Mar 2011ES
- Acted as strategic liaison between senior leadership and execution teams across Wholesale Banking and Asset Management in Spain and Mexico - Built and delivered executive-level reporting, business cases, and performance narratives for C-suite and…
- Capital Markets - Floor Trader · GBM Casa de BolsaMay 1991 — Oct 1998MX
- Executed high-volume equity trading across financial and commercial sector stocks at one of Mexico's top-ranked brokerages, managing institutional and retail order flow on the trading floor - Generated up to USD $1MM in proprietary trading profits…
Education
- Bachelor · Universidad Iberoamericana1988—1993MX· Business Administration
Certifications
- Certified SAFe® 5 Agilist