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Timezone overlap

0h overlap with US East ·

0
3
6
9
12
15
18
21

English level

Conversational

B1

Self-reported as: I struggle but I can

Other languages:Spanish (native)

Skills & tools

Skills

Support

Tools

No tools listed yet.

About

I believe I have the necessary experience and skills to meet the expectations of the assigned support role. I work and perform under pressure in problem-solving.

Work preferences

Job type
Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Public Organization
Industries
Information Technology
Hours
EST business hours
Remote experience
(Grupo Arte y Comunicación) Mexico

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$800/mo
US local hire
$7,000/mo
Save ~$74,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Area Manager of Availability · GA Grupo Arte y Comunicación
    Sep 2014 — Jul 2024

    Company where I performed my services as a Systems Engineer. - Staff management, general site server management, phone support, network configuration and maintenance, coordination of maintenance in remote locations, advice on software and hardware…

  2. On-site Engineer · E&S onsite Ingeniería y soporte en sitio
    Jan 2010 — Dec 2013

    Company where I performed my services as a Systems Engineer for two years. - Juniper configuration, VLAN configuration, point-of-sale repair, server configuration, Telmex telephone line maintenance. Companies served: Grupo Salinas, Office Max…

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Education

  1. Certificate · Universidad BUAP Puebla
    MX· Systems Engineering and Programming
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