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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: “I can work in English”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationAssistantCommunicationsComplianceCustomer ServiceHealthOffice ManagementPsychologySocial MediaSupportTechnology

Tools

No tools listed yet.

About

Over the past 13+ years, I have gained extensive experience in various areas of the workforce, with a strong focus on customer service and customer retention. I have worked diligently to build relationships with clients and ensure their satisfaction, resulting in high rates of customer loyalty and repeat business. In addition to my customer service background, I also have experience as a virtual assistant and executive assistant, where I managed administrative tasks, scheduling, and correspondence with efficiency and professionalism. My attention to detail and strong organizational skills have allowed me to excel in these roles and provide valuable support to executives and teams. Furthermore, my background in clinical and social psychology has equipped me with a unique perspective on human behavior and communication, enabling me to understand and connect with individuals on a deeper level. This expertise has been invaluable in my interactions with customers and colleagues, allowing me to navigate complex situations with empathy and professionalism. Overall, my diverse skill set and years of experience in the workforce have prepared me to excel in a variety of roles and contribute positively to any team or organization. I look forward to leveraging my expertise and making a meaningful impact in future endeavors.

Work preferences

Job type
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Company size / type
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Culture
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Industries
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Hours
EST business hours
Remote experience
In Argentina, working for the United States, in the states of California and Florida.

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$1,000/mo
US local hire
$5,200/mo
Save ~$50,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Virtual Front Desk Assistant – Patient Support – Customer Support – Insurance Specialist – Administrative – IT Support – EHR Software Specialist · Teem LLC
    Feb 2024 — Present
    US company · remote

    (Utah, United States of America) Contact: abby.goff@hireteem.com

  2. Contract with Record Company AMUSE.io, Independent Artists and Musicians. · AMUSE.io (Distribución de música)
    Mar 2021 — Present

    (Stockholm, Sweden) Contact: support@amuse.io

  3. Retention and Interpretation Agent – Sales – Customer Support – Retention Campaigns – Customer Retention Expertise · OWGS (One World Global Services)
    Jan 2020 — Jan 2024

    (California, United States of America) Contact: hr@oneworldgolbalservices.com

  4. Driver's Companion. Preparation of Route Sheets. Delivery Coordinator. Debt Collector. Applicator Handling. Comprehensive Internal Technical Service · Nicju SRL – Distribuidora oficial CALSA.
    Mar 2018 — Sep 2022
  5. Kitchen Assistant, Barista and Cashier. Night Shift Manager and Cashier Manager. Logistics Manager. Care Providers. Employees Supervised: 7 · Trixie - American Dinner (BK Group S.A.)
    May 2017 — Mar 2018
  6. Administrative and Commercial Employee, Customer Service, Order Assembly, Dispatch, Management of Argentine Postal Service Forms, Sales System Maintenance, Computer and Network Maintenance. · OK ̈ZO-Hommers - Indumentaria Femenina y Masculina.
    Nov 2016 — Apr 2017
  7. Personnel Trainer - Cashier - Responsible for Final Counts - Customer Service · Mostaza y Pan S.A.
    Feb 2016 — Nov 2016
  8. Customer Service – Client Administration · Ingeniería Electrónica S.A.
    Oct 2015 — Nov 2016
  9. Chef – Preparation of Breakfasts for Companies · Wong Chu Sung S.A – Lo de Marito desayunos
    Feb 2015 — Sep 2015
  10. Cadet – Kitchen Assistant – Cashier and Telephone Operator · Chonchi S.R.L. – Vidana
    Jan 2015 — Sep 2015
  11. Telemarketer – Telephone Operator · Sprayette S.A. / Sudamerica T.V.
    Sep 2014 — Jan 2015
  12. Salesperson · Scrap y Rezagos S.R.L.
    Jun 2014 — Aug 2014
  13. Administrative and Commercial Intern · Droguería Suizo Argentina
    Feb 2012 — Feb 2014

    Administrative-commercial employee, various administrative tasks.

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Education

  1. Business Expert · High School
  2. Bachelor's degree · Unknown
    · Social Psychology
  3. Unknown · Buenos Aires Institute of Art
    · Theory and Practices of Music
  4. Unknown · Instituto Argentino de Computación
    · PC Repair Course
  5. Unknown · Instituto Argentino de Computación
    · Network Installation Course
  6. Unknown · F.C.P Consulting Argentina
    · Assistance Course in Consulting Companies
  7. Unknown · VocalPower (Herco Wiskey)
    · Professional Singing Course
  8. Unknown · Udemy
    · Musical Artistic Production Course
  9. Unknown · Cisco Networking Academy
    · Computer and Network Security Course
  10. Unknown · BigSEO Academy
    · SEO Course (Search Engine Optimization)
  11. Unknown · Lectera
    · Social Network Manager Course
  12. Unknown · Lectera
    · Storytelling Course for Businesses and Companies
  13. Unknown · BigSEO Acad.
    · Google AdSense for Business Course
  14. Unknown · Linkedin
    · Business Development
  15. Unknown · Teem LLC
    · EHR Software Specialist
  16. Unknown · Abyde
    · HIPPA Compliance Course
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