Timezone overlap
9h overlap with US East · Brazil
English level
Advanced
Self-assessed via CEFR ladder
(es)Skills & tools
Skills
Tools
No tools listed yet.
About
A Bilingual Relationship Specialist II at Atento Brasil, Jeison draws on over eight years of experience in client support within multicultural environments. In this current role, he assists people globally, adapting to diverse backgrounds and needs. He previously coordinated projects as a Project Services Lab Coordinator at Q2 Solutions, focusing on precise support and operational efficiency. Prior to that, as a Corporate Housing Case Manager at Holistic Mobility Services, he managed complex client needs, developing a strong foundation in client advocacy and problem-solving. Holding a Profesorado in Portuguese Language from Escuela Normal Superior en Lenguas Vivas “Sofía Broquen Spangenberg", he brings a dedicated approach to helping both team members and clients. He thrives in environments that value global collaboration and direct support, always aiming to make a positive impact.
Work preferences
- Job type
- Consulting, Freelance / Independent, Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- —
- Industries
- Business Consulting, E-commerce, Finance & Accounting, Health & Telemedicine, Human Resources & Recruitment, Information Technology, Manufacturing, Marketing & Advertising, Media & Entertainment, Online Education & Training, Tourism & Hospitality
- Hours
- EST business hours
- Remote experience
- Based in Buenos Aires, at home, worked for an American company
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Bilingual Relationship Specialist II · Atento BrasilApr 2024 — PresentBR
- Provide comprehensive service and support in Portuguese and Spanish through various channels, ensuring clear and effective communication. - Resolve complex and escalated customer issues, applying in-depth knowledge of company products/services and…
- Administrator · Maison Dom Pedro Casa de ServiçosMar 2024 — Nov 2024BR
- The general organization of the commercial establishment involves everything from minor matters to team coordination. - Management of commercial spaces with businesswomen who rent the spaces - Support in the development of videos and photos for…
- Project Services Lab Coordinator · Q2 SolutionsJul 2022 — PresentUSUS company · remote
- Support the Project Manager through database management, flow chart creation, and follow-up on client agreements. - Collaborate with internal and external teams to overcome obstacles during the study development process. - Supervise and manage…
- Corporate Housing Case Manager · Holistic Mobility ServicesJan 2019 — Jun 2022AR
- Handle incoming requests from companies and partners, including reception, assessment, and response coordination involving sending quotes and loading proposals on various platforms. - Initiate and oversee the entire process, from following up on…
- Relocation Case Manager · Holistic Mobility ServicesJan 2018 — Dec 2018AR
- Collaborated with partners and local clients to outline expatriates' needs and expectations, ensuring a seamless and successful relocation process. - Provided comprehensive cultural training to expatriates, offering valuable insights into the…
Education
- Profesorado · Escuela Normal Superior en Lenguas Vivas “Sofía Broquen Spangenberg"AR· Portuguese Language
- Degree · Unicesumar2026—2030· Music