Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “It's difficult for me but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
Added a short experience here, such as customer service for e-commerce, I used Shopify, Racksbot, DropiPro, Pipedrive, among others. Managed cash-on-delivery orders.
Work preferences
- Job type
- —
- Company size / type
- —
- Culture
- —
- Industries
- —
- Hours
- EST business hours
- Remote experience
- Spain
Work experience
- eCommerce Analyst · At al clienteMar 2024 — Present
- Managed the official Timberland and Sobrepatas stores. - Made decisions based on store KPIs. - Provided customer service via internal messaging, WhatsApp, and phone. - Uploaded promotions to the promotions center. - Resolved claims, exchanges, and…
- eCommerce Analyst · Stanley Black and DeckerAug 2022 — Present
- Managed the official ML store. - Made decisions based on store KPIs. - Provided customer service via internal messaging or phone. - Controlled inventory and updated prices. - Uploaded promotions to the promotions center. - Uploaded supplier…
- eCommerce Manager · Autos al S.A (KOHINNOR- COLUMBIAOct 2021 — Aug 2022
- Managed the official ML store for both brands, managed the websites (E.tres) and the company's Marketplace. - Supervised the Customer Experience department. - Controlled inventory, updated prices, and managed cataloging. - Responsible for…
- eCommerce Analyst | Customer Service · Electro OutletMay 2020 — Sep 2021
- Managed the official ML store, website (WooCommerce and E.tres). - Provided customer service (phone, social media, ML internal messaging, WhatsApp). - Controlled inventory and updated prices. - Coordinated shipments with Andreani, Mercado Envíos…
Education
- Social Sciences · Colegio Secundario CENS 4512013