Self-reported as: “I struggle but I can”

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Hours

EST business hours

Remote experience

Costa Rica, for various Latin American countries

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Project Administrator (B2B Segment) · Tigo Millicom Costa Rica

   Jan 2023 — Present
   CR

   - Tracked all phases of assigned commercial projects, providing support to client commercial executives and management. - Monitored billing. - All activities were reported weekly to the B2B Directorate.

2. Salesforce Functional Lead (Costa Rica, Regional) · Tigo Millicom Costa Rica

   Nov 2022 — May 2023
   CR

   - Responsible for all aspects related to the Salesforce platform, including requests, review of new improvement proposals with the regional team, data issuance and analysis, opportunities, and closures.

3. Project Administrator (Factory Segment) · Tigo Millicom Costa Rica

   Sep 2021 — Dec 2022
   CR

   - Managed all phases of the project program from initiation to closure, documenting and applying Company policies and procedures. - Applied market best practices in project administration based on the Project Management Institute. - Ensured…

4. Bidding and Contracts Coordinator (CFIA Responsible) · Telyman Centroamérica S.R.L

   Jan 2019 — Jan 2021
   CR

   - Controlled and tracked public sector clients, with knowledge in administrative contracting, public procurement, and management of the SICOP platform. - Analyzed and presented bids. - Supervised infrastructure for TIGO stations nationwide. …

5. Administrative Deputy Manager (CFIA Responsible) · Telyman Centroamérica S.R.L

   Jan 2016 — Jan 2019
   CR

   - Provided administrative control and monitoring of projects. - Presented reports on billing goal compliance. - Analyzed costs versus revenue. - Identified necessary activities for project closure. - Identified, analyzed, and valued project risks…

6. Project Engineer (CFIA Responsible) · Telyman Centroamérica S.R.L

   Jan 2012 — Jan 2016
   CR

   - Administrative control of the Operation & Maintenance 3G/4G Huawei/Instituto Costarricense de Electricidad ICE Network project (2012-2016), Coordinator of the Civil Infrastructure Maintenance Project Huawei/ICE (2014-2016), handling the repair and…

7. Professional Services · Teltech América, S.A

   Jun 2009 — May 2012
   CR

   - Provided administrative control and supervision of cellular telephony civil works projects for Ericsson Costa Rica, including rooftop sites and telecommunication towers between 20 to 40 meters high. - Managed work crews. - Handled bidding…

8. Engineer Assigned to the Program for the Care of Rural and Smaller Communities' Water Systems. Inter-American Development Bank Loan BID 1445/ OC-VE USD$ 48MM · Compañía Anónima Hidrológica Venezolana

   Jul 2005 — Oct 2008
   VE

   - Reviewed and approved hydraulic projects in rural communities. - Supervised field construction of assigned water and sanitation projects, ensuring activities were executed according to the established schedule with technical and administrative…

Education

1. Master's · European Open Business School

   2024
   · Project Management and Direction
2. MSc. · Universidad Autónoma Monterrey Costa Rica

   2012
   · Environmental Management
3. Civil Engineer · Universidad de Costa Rica

   2011
   · equivalent
4. Civil Engineer · Universidad Central de Venezuela

   2005