Sourced
Unlock contact
Back to results

Timezone overlap

9h overlap with US East · Argentina

0
3
6
9
12
15
18
21

English level

Elementary

A2

Self-reported as: “Could not work in English - None or basic”

Other languages:Spanish (native)

Skills & tools

Skills

ConsultingCustomer Service

Tools

AWSMicrosoft OfficeAvayaJiraFigmaClaudeConfluenceSharePoint

About

Seeking a part-time job that I can do in addition to my current work, in the afternoons or on weekends. As I need to increase my income, preferably home office.

Work preferences

Job type
Consulting, Freelance / Independent, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO, Public Organization
Industries
Business Consulting, Information Technology, Online Education & Training
Hours
EST business hours
Remote experience
Argentina

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$102/mo
US local hire
$7,000/mo
Save ~$82,776/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Senior CX/UX Coordinator · Evoltis
    Jan 2022 — Present

    Led the development and improvement of the Quality Management System considering ISO 9001:2015 guidelines, client, and corporate requirements. Promoted process optimization and integration by collaborating to ensure the strategic business objectives…

  2. Senior Customer Experience Lead · Deelo
    Jan 2017 — Dec 2021

    The specific responsibilities of the role included ensuring and achieving the objectives set by the various clients the business serves, acting as a generator of action strategies for deviations and a facilitator for managing work teams.

  3. Customer Experience Lead · Deelo
    Jan 2015 — Dec 2016

    Led the team of analysts, responsible for managing metrics, preparing reports, and developing actions to drive KPIs. Strategic responsibility for the core quality of the accounts to be managed.

Unlock full work history

Education

  1. Diploma program · G-Certi
    2023—2023
    ARGENTINA· ISO 9001
  2. High school diploma · Instituto Secundario Urquiza
    2000—2004
    ARGENTINA
  3. Business Administration · ARGENTINA
    2000—2004
    · HR
Unlock full education