Self-reported as: “It's difficult for me, but I can manage.”

Skills & tools

About

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Hours

EST business hours

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Technical Support · PROSEGUR S.A.

   Mar 2024 — Present

   - Remote and phone assistance to external clients. - Application updates. - Claims management.

2. Commercial Administrative Assistant · GRUPO L S.A.

   Apr 2023 — Mar 2024

   - Policy management, including the recovery and management process for surety bonds. - Customer Data Management (CRM, ODDO) - Preparation, search for tenders, and analysis of bid documents. - Vendor management, updating municipal and private…

3. Maintenance Technician · IACASTELLO - HELP DESK

   Jun 2022 — Present

   - Installation of Windows Operating System, Office Suite, and activation. - Experience as Hardware and Software Technical Support. - Knowledge of computer tools.

4. Administrative Analyst · BANCO ITAU S.A.

   Nov 2018 — Feb 2022
   · bancario

   - Analysis of loan and checking account forms. - Check discounting operations. - Installment debits. - Account transfers. - Support for various banking and commercial areas. - Identification of continuous improvements.

5. Legal Guarantees Analyst · BANCO ITAU S.A.

   Dec 2015 — Nov 2018
   · bancario

   - Comprehensive analysis of guarantees and multifunctional support in the banking and commercial fields, as well as restructuring of the sector for the proper functioning of the area.

6. Data Analyst · BANCO ITAIU rS.iA.n

   Sep 2008 — Dec 2015
   · bancario

   - Coordination of tasks. - Management of customer portfolios. - Interaction with branches.

7. Data Collection · DIRECTORIO GENERAL DE COMPAÑÍAS S.R.L.

   Apr 2008 — Sep 2008

   - Expert in large-scale data collection across various web platforms. - Management of customer databases.

8. Customer Service · MERCADO LIBRE S.A.

   Oct 2004 — Apr 2005
   · e-commerceUS company · remote

   - Proactive management of claims and inquiries generated through Webmail.

Education

1. High school diploma · Instituto Federal Nicolás Avellaneda.
   AR· Business Administration with a focus on SMEs.