Self-reported as: “Able to work in English”

Skills & tools

About

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Hours

EST business hours

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Virtual Assistant · Vital Utility LLC

   Dec 2023 — Present

   - Email and personal client calendar management. - Data entry. - Social Media Management

2. Telemarketing - Sales · Apex America

   Apr 2022 — Nov 2023

   - Prospect research. - Outbound calls (Cold calling) - Objection Handling. - Follow-up with interested clients. - Effective metrics achievement

3. Customer Service · Allus

   Jan 2017 — Jan 2020

   - Answer customer questions about products and services - Help customers resolve technical or usage issues. - Handle and resolve customer complaints effectively. - Post-sale follow-up - Advising

Education