Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can - Intermediate”
Skills & tools
Skills
Tools
About
I want a job change because I want to take on new challenges, grow professionally, I would be interested in a hybrid or remote modality to have a better balance between my professional and personal life, I like to take on challenges, learn new things, and I am always willing to continue training.
Work preferences
- Job type
- Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200)
- Industries
- Marketing & Advertising
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Sales and Customer Service Advisor · Óptica BaNuJun 2022 — Present
- Provided personalized advice, ensuring a smooth and satisfactory shopping experience. - Managed inquiries and complaints, offering efficient solutions that strengthened loyalty. - Implemented post-sale and follow-up strategies to ensure customer…
- Sales and Customer Service Advisor · Más VisiónOct 2019 — Jun 2022
- Handled and resolved inquiries at all stages of the purchase process, ensuring a positive experience. - Managed complaints efficiently, ensuring quick and effective solutions. - Managed CRM system. - Coordination with the work team to optimize…
- Community Manager and Sales Advisor · GENSYS CONSULTORES GERENCIALES, C.A.Dec 2017 — May 2019
- Managed customer service on social media, ensuring quick and personalized responses. - Implemented digital engagement and loyalty strategies to improve user experience. - Resolved doubts and problems through digital platforms, strengthening…
Education
- Associate's degree · Instituto Universitario Tecnológico Américo Vespucio2013—2016· Advertising and Marketing