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Timezone overlap

9h overlap with US East · Chile

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English level

Conversational

B1

Self-reported as: “I struggle but I can - Intermediate”

Other languages:Spanish (native)

Skills & tools

Skills

Customer ServiceDataData ScienceFinanceMarketingSales

Tools

Google CloudBigQuerySQLLooker StudioPower BI

About

To continue growing and learning to lead work teams and have the flexibility to work remotely to study and travel the world.

Work preferences

Job type
Consulting, Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Public Organization
Industries
E-commerce, Finance & Accounting, Information Technology, Marketing & Advertising
Hours
EST business hours

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$3,000/mo
US local hire
$5,200/mo
Save ~$26,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Senior Data Specialist · Caja Los Andes
    Feb 2023 — Present

    - Generated dashboards in Data Studio, contributing to decision-making and improving data analysis efficiency. - Created cross-referenced databases from the company's cloud to identify new sources of relevant information. - Collaborated on the…

  2. Process Analyst · Zurich Santander
    Jul 2021 — Dec 2022

    - Mapped AS-IS processes and applied technological improvements to develop TO-BE processes. - Supported customer journey design and analyzed product NPS. - Audited claims and monitored action plans to increase NPS by 15%.

  3. Critical Process Controller · AFP Modelo
    Sep 2019 — Dec 2020

    - Performed cross-checking of operational account and service databases. - Automated processes using PL/SQL Oracle. - Created management indicators and designed queries for data extraction and analysis.

  4. Database Analyst · Corredora de Seguros Banchile
    Feb 2019 — Sep 2019

    - Analyzed sales data from multiple telemarketing channels. - Created alerts for deviations across different channels. - Supported marketing campaigns and sales incentives.

  5. PL/SQL Developer · AFP Hábitat

    Project (6 months) - Developed web applications for operational process automation using ScriptCase and PL/SQL Oracle. - Supported the withdrawal process of 10% of AFP.

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Education

  1. Diploma program · Pontificia Universidad Católica de Chile (UC)
    2024
    · Management Analytics
  2. University degree · Universidad Nacional Experimental “Francisco de Miranda” (UNEFM)
    2015
    · Industrial Engineering
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Achievements

  • Audited claims and monitored action plans to increase NPS by 15%.
  • Supported the withdrawal process of 10% of AFP.