Self-reported as: “I could not work in English - None or basic”

Skills & tools

About

Work preferences

Job type

Consulting, Freelance / Independent, Full-time, Part-time

Company size / type

Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company

Culture

Independent, Large Company, Public Organization

Industries

Information Technology

Hours

EST business hours

Remote experience

Worked as a Freelance Editor for clients from Spain.

Salary context

Benchmarks for Customer Success · Junior (< 3 yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Customer Service Representative · Teleperformance

   Jan 2025 — Present
   AR

   - Customer service via phone, case tracking, and complaint resolution. - CRM management for interaction logging, metrics analysis, and retention tasks. - Application of discounts and promotions according to current policies, meeting satisfaction…

2. Video Editor · Freelance

   Nov 2024 — Present

   - Editing and delivery of audiovisual projects for social media within agreed deadlines. - Use of CapCut Pro, Adobe Premiere, Photoshop, and AI tools. - Coordination with clients to understand their needs and adjust content based on feedback.

3. Housekeeping Assistant · Prince Hotel

   Sep 2023 — Jul 2024
   JP

   - Coordination of supplies and cleaning times according to hotel protocols. - Work under quality and punctuality standards, adapting to instructions in English. - Organization of team tasks, respecting deadlines and operational priorities.

4. Dishwasher / Kitchen Assistant · Benoit

   Mar 2023 — Jun 2024
   JP

   - Efficient management of cleaning and organization of utensils and tableware, ensuring availability for service. - Coordination of kitchen supply stock and reporting needs to the administration team. - Support to the team by organizing items by…

5. Delivery Driver · Gorillas

   Oct 2022 — Mar 2023
   DE

   - Coordination of deliveries from the warehouse to the customer, prioritizing routes and times. - Internal order registration and collaboration with the logistics team, maintaining delivery accuracy. - Application of customer service criteria in a…

6. Delivery Driver (Rider) · Flink

   Mar 2022 — Sep 2022
   DE

   - Punctual and efficient delivery of orders, respecting logistics times and service quality. - Autonomous organization of deliveries according to received orders, managing orders in an internal app. - Following instructions and adapting to internal…

Education

1. High school diploma · Colegio Nacional José María Paz

   2015—2019
   AR
2. — · Instituto Ítalo Argentino

   2019
   AR· Modern Public Speaking
3. Bachelor's · Universidad Nacional del Nordeste

   2020—2022
   AR· Philosophy
4. — · Instituto ECOA

   2020—2021
   · Leadership with Ontological Distinctions