Self-reported as: “I struggle but I can - Intermediate”

Skills & tools

About

Work preferences

Job type

Full-time, Part-time

Company size / type

Growth-stage startup (21-200)

Culture

Growth-stage startup (21-200), Large Company

Industries

E-commerce, Manufacturing, Online Education & Training, Tourism & Hospitality

Hours

EST business hours

Remote experience

Solu and e.tres, both Argentine companies, in both cases in customer service via text channels.

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Customer Service Agent · SOLU. E.TRES

   Oct 2023 — Present
2. Back Office Advisor - Trade In · CONTACTO

   Apr 2023 — Jul 2023
3. Maintenance Assistant · EMPRIMAR

   Jan 2022 — Jan 2023
4. Project Coordinator · ASOCIACION CIVIL PORTACHUELO

   Jun 2021 — Nov 2021
5. Manager · INDUSTRIA HIELO VENEZUELA C.A.

   Jun 2016 — Jan 2021
6. Stockbroker · BIFLORICA

   Jan 2014 — Oct 2016
7. Administrative Assistant · UNIVERSIDAD SIMÓN BOLIVAR

   Jan 2013 — Dec 2013
8. Kitchen Assistant · HI! HOTELS MALLORCA

   Jul 2012 — Dec 2012
9. Administrative Assistant · RESTAURANTE ESCUELA CAMURÍ ALTO

   Jan 2011 — Jun 2012

Education

1. Manual QA Testing · Coder House

   2023—2023
2. Master's in Advanced Management and Coaching · International Business School SAEJEE

   2015—2016
3. Master of Business Administration · International Business School SAEJEE

   2015—2016
4. Bachelor's in Hospitality Management · Universidad Simón Bolívar

   2007—2013
5. High school diploma in Science · Instituto Los Próceres

   1999—2004