Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “Struggling but capable - Intermediate”
Skills & tools
Skills
Tools
About
Curious, responsible, and eager to keep learning. I enjoy teamwork, contributing ideas, and finding creative solutions. I am currently seeking an environment where I can grow professionally, apply my technology knowledge, and continue my training. I am interested in challenges that involve learning new things, improving processes, and participating in projects where I can add value through technology, design, or customer service.
Work preferences
- Job type
- Full-time
- Company size / type
- Large/multinational (200+)
- Culture
- Large Company
- Industries
- Information Technology
- Hours
- EST business hours
- Remote experience
- I worked from my apartment in Cordoba Capital as a collections advisor for Proximo Contact Center, a company based in Cordoba.
Salary context
Benchmarks for SMB non-tech role · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Collections Advisor · PROXIMO Contact Center - Naranja XSep 2024 — Feb 2025
- Account management and debt recovery using CRM. - Personalized advice to clients on payment options and resolution of inquiries/complaints. - Negotiation of payment plans and establishment of agreements for account regularization. - Achievement of…
- Technical Support · KONECTAJan 2024 — Jun 2024
- Diagnosis and resolution of internet, telephony, and TV incidents. - Configuration and support of devices and applications for clients. - Ticket management and assurance of high satisfaction levels. - Coordination with internal teams and suppliers…
- Web Development · Etiqueta CriollaSep 2023 — Oct 2023
- Design and development of the user interface for the online store using HTML, CSS, and JavaScript. - Creation of key pages such as homepage, product categories, and checkout form, ensuring intuitive and attractive navigation. - Implementation of…
- Systems and Telecommunications Support · Valle de Las Leñas S.AJun 2023 — Oct 2023
- Maintenance and support of IT systems and telecommunications. - Installation and maintenance of hardware, software, and technological equipment. - Technical support for users, incident resolution, and ticket management. - Configuration and…
- Ticket Office Cashier and Equipment Rental · Valle de Las Leñas S.AMay 2022 — Sep 2022
- Recording of ticket sales and rentals, payment processing, and issuance of receipts/invoices. - Verification of product availability and inventory updates. - Maintenance of equipment in good condition and provision of product information. …
Education
- University Technician · Universidad Tecnologica Nacional, Facultad Regional de San Rafael2023· Programming
- High school diploma · Secundaria Manuel Nicolas Savio No 4-0182021