Timezone overlap
9h overlap with US East · Argentina
English level
Beginner
Self-reported as: “I would not be able to work in English”
Skills & tools
Skills
Tools
No tools listed yet.
About
I enjoy problem-solving and organization. Assisting customers, clearing up their doubts. I love logistics, the shipment of materials, staying aware of the route until it reaches the customer. Regarding challenges: good communication, carrying out tasks correctly, customer satisfaction.
Work preferences
- Job type
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- Company size / type
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- Culture
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- Industries
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- Hours
- EST business hours
- Remote experience
- In Argentina, at a health company, I processed medical billing during the pandemic. I sent emails and made calls + processed billing
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Customer Service · PromettomDec 2023 — Mar 2024
- Responded to customer inquiries and needs. - Managed necessary documentation. - Prepared invoices and delivery notes. - Used programs such as Tango and CRM.
- Customer Service · Chamical CompactaciónOct 2023 — Dec 2023
- Responded to customer inquiries and needs. - Managed documentation. - Performed manifest management in the OPDS system.
- Billing Analyst for ART Medical Benefits · Galeno ARTNov 2011 — Mar 2023
- Provided assistance to providers via telephone communication. - Managed and resolved conflicts both within the department and with external entities. - Managed and classified received documentation. - Conducted detailed analysis of production. …
- Data Entry · Central Data NetJan 2007 — Jan 2011
- Entered and managed data, both numeric and alphanumeric, related to medical benefits for health insurance providers.
Education
- Industrial Engineering · Universidad de la Marina Mercante2023