Self-reported as: “I can work in English”

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Remote experience

I used to lead teams in Argentina, Chile, and Colombia, from Argentina but rotating permanently between offices.

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Senior Manager (Accenture Technology) · ACCENTURE, WOLOX UNIT

   Jul 2021 — Apr 2022
   AR· +721K employees· Professional ServicesUS company · remote

   - Advised, sold and directed digital transformation project in one of Bolivia’s top banks, directly supervising an implementation team of ~40 people for 12 months without delays in the launch date - Leading Wolox’s Chile unit inside Accenture…

2. Country Manager for Chile · WOLOX

   Oct 2020 — Jun 2021
   CL· Software Development Startup

   - Managed Chilean team of 6 direct reports in Sales, Operations and HR, as well as overseeing 70 indirect reports, leading to an overall efficiency improvement of 25% for Wolox in the region after a simplification of corporate processes - Built…

3. Sales Director for Argentina, Chile and Colombia · WOLOX

   Jan 2019 — Sep 2020
   AR

   - Developed and executed strategic sales plan focused on upselling to accomplish sales targets for existing clients; responsible for USD +8.5M in sales in 2019 (+45% sales growth from 2018) - Organized and created training programs for a team of 8…

4. Sales Manager for Argentina · WOLOX

   Jul 2017 — Dec 2018
   AR

   - Managed team of 3 Business Developers in Argentina, regularly evaluating performance and giving feedback, resulting in 6 consecutive quarters of exceeding sales targets and one Business Developer receiving an early promotion - Tracked sales KPIs…

5. Business Development · WOLOX

   Oct 2014 — Jun 2017
   AR

   - Met with clients and potential clients to understand business needs; offered quotes to add business value and fit budget achieving USD 2.8M in sales (0.5M in 2015, 1M in 2016 and 1.2M in 2017)

Education

1. Master of Business Administration (MBA Program) · IESE BUSINESS SCHOOL

   2022—2024
   ES· Business Administration
2. Bachelor's degree · INSTITUTO TECNOLOGICO DE BUENOS AIRES (ITBA)

   2012—2018
   AR· Computer Engineering

Achievements

• Leading Wolox’s Chile unit inside Accenture, retained 100% of existing Chilean clients through the M&A process of Wolox, ensuring service standards met Accenture's policies, by a thorough review of each contract and 1-on-1 calls with each stakeholder to address major concerns
• Post-deal closing, responsible for leading M&A process in Chile including adapting corporate processes to fit Wolox’s culture, identifying key workstreams and leadership and execute a know-when-needed-but-ask communication strategy, resulting in low turnover levels (5%)
• Transformed Operations area to fit Accenture's corporate policies and increased account's profitability by 15% through optimization of resource allocation based on a deep dive into cost analysis while maintaining customer satisfaction and productivity levels
• Managed Chilean team of 6 direct reports in Sales, Operations and HR, as well as overseeing 70 indirect reports, leading to an overall efficiency improvement of 25% for Wolox in the region after a simplification of corporate processes
• Built tailored account plans together with the sales team and directed plan execution for four corporate client accounts, generating approx. 25% of Wolox's monthly revenue
• Supervised local HR operations and payroll of 18 employees during a period of high turnover; reviewed employee satisfaction levels on an individual basis through regular check in, leading to only 1 resignation at year end (vs 20% industry standard)
• Developed and executed strategic sales plan focused on upselling to accomplish sales targets for existing clients; responsible for USD +8.5M in sales in 2019 (+45% sales growth from 2018)
• Designed regional multi-level team organizational structure and replicated model across Argentina, Chile and Colombia, resulting in visibly enhanced client relationships and an increase of account lifetime value of 50%
• Tracked sales KPIs and built sales forecasts for each quarter, leading to USD +3.5M in sales during 2018 (100% growth YoY)