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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: “I can work in English - Advanced or Bilingual”

Other languages:Spanish (native)

Skills & tools

Skills

Account ManagementArtAssistantBrandingCommunicationsCustomer ServiceE-commerceMarketingPublic RelationsSocial Media

Tools

Microsoft Office

About

Hello! I have a deep need for a change of scenery in my work and to face new challenges, with a strong desire to contribute all my training and experience and continue learning in new directions. I found Magali Bejar's LinkedIn profile after finding an open application from Psi Mammoliti to be a community builder.

Work preferences

Job type
Full-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Growth-stage startup (21-200)
Industries
Health & Telemedicine, Marketing & Advertising
Hours
EST business hours
Remote experience
Madrid and worked for Argentina

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$900/mo
US local hire
$5,200/mo
Save ~$51,600/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Customer Service Representative (SSR CX Junior) · Calm Es Simple
    Feb 2022 — Present

    - Escalated and managed difficult claims or situations with unsatisfied customers, contributing ideas to improve scripts, processes, or service flows. - Trained new team members. - Monitored KPIs, collaborated with internal departments. …

  2. Public Relations Manager + Community Manager · Freelancer
    May 2021 — Present

    Freelancer with clients for whom I manage institutional communication on social media and physical signage. I have my own wine brand and manage my tasks as a team leader and communications manager.

  3. Community Manager, Customer Care Service, Administrative · Athome SA
    Jan 2021 — Dec 2021

    - Provided virtual and in-person customer service for a home healthcare company. - Managed appointments. - Planned and executed social media posts.

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Education

  1. University Analyst · Universidad Empresarial Siglo XXI
    2022—2025
    · Public and Institutional Relations
  2. Course · Coder House
    2023—2023
    · Growth Marketing
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