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Timezone overlap

9h overlap with US East · Argentina

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English level

Conversational

B1

Self-reported as: It's difficult for me, but I can

Other languages:Spanish (native)

Skills & tools

Skills

ArtCustomer Service

Tools

No tools listed yet.

About

Very outgoing person. Very accustomed to dealing with people, as my entire work life was face-to-face with the client (the last few years were remote), but as a dance teacher, I am still in contact with people. I really enjoy learning about different technical disciplines and information that helps me cultivate myself or stimulates me to want to learn more. I am also an entrepreneur (besides everything else); I paint on demand, so I know how to listen very well to the client, understanding what they want and need to fulfill their order. I have been working remotely for three years, and I met my bosses and supervisor only virtually, and even so, I adapt and can resolve and comply with all types of requests made of me. I truly feel that I am very versatile, and I don't know if this is good or bad. I have a sensitive and understanding side for all the people around me, whether they are bosses or clients.

Work preferences

Job type
Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Large Company
Industries
Otros
Hours
EST business hours

Salary context

Benchmarks for Customer Success · Mid (3–7 yrs).

India equivalent
$1,100/mo
This candidate
$1,000/mo
US local hire
$5,200/mo
Save ~$50,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Telephone Customer Service · Teleperformance
    Mar 2021 — Present

    I began my work for the Quilmes brewery campaign, primarily handling customer service (technical services, merchandise claims, material requests, etc.). After the first 5 months, I started managing emails and outgoing calls to clients. Currently, I…

  2. Direct Public Sales · Ventas atención al público directa
    Jan 2011 — Jan 2019

    I started as a seasonal employee during the busiest sales period for toy stores. Initially, I focused solely on personalized customer service, assisting and guiding them through their purchases. - I worked in this role for 8 years, gradually taking…

  3. Secretary · centro odontologico y estetico
    Jan 2010

    Initially, I was only responsible for organizing the office and performing tasks needed by any of the three doctors. - Later, I began managing the doctors' schedules, scheduling appointments, calling patients to request or provide information about…

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Education

  1. Dance Teacher · Universitario no terciario
    2022
  2. · letras
    2009
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