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Timezone overlap

0h overlap with US East ·

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English level

Advanced

C1

Self-reported as: I can work in English

Other languages:Spanish (native)

Skills & tools

Skills

Customer ServiceFundraisingLogisticsTranslation

Tools

No tools listed yet.

About

I am looking to return to working completely from home, as it is the modality in which I have felt best and in which I have been able to feel most comfortable balancing work/personal life. I would like it to be within the administration field, which is where I have spent the most time in the labor field and where I have also felt very comfortable. Although I am also willing to face other challenges in which I can use my skill set and acquire new ones. Roles that are part of industries related to Technical Drawing or Design would also be interesting, as it would serve me in the future to insert myself into the labor market after finishing the careers I am studying.

Work preferences

Job type
Company size / type
Culture
Industries
Hours
EST business hours
Remote experience
Living in Argentina, I worked as a volunteer translator remotely for the UN, receiving projects from Europe and as a freelance translator for agencies located within Argentina.Living in New Zealand I worked as an administrator partly remotely for Entelar Group, located in New Zealand. Living in Australia, I worked as an administrator partly remotely for MLC, located in Australia.

Salary context

Benchmarks for Operations · Senior (7+ yrs).

India equivalent
$1,700/mo
This candidate
$2,800/mo
US local hire
$7,200/mo
Save ~$52,800/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Policy and Adviser Services Administrator · MLC Life Insurance
    Apr 2022 — Dec 2023

    - Responded to client and adviser queries and requests, ensuring prompt and satisfactory resolution. - Refunded account credits and reprocessed transactions manually when automatic processing failed, aiming to prevent arrears and alleviate potential…

  2. ICT Customer Services Administrator · Telegistics (Entelar)
    Oct 2019 — Apr 2021

    - Performed administrative and data entry duties such as order processing, maintenance and management, backorder reports, ETA updates, phone support, and RMA authorization processes to ensure seamless operations and customer satisfaction. …

  3. Debt Collection Agent and Customer Service · Ferrer & Asociados
    Jun 2018 — Aug 2019

    - Reached out to customers to negotiate with them, collect payment for overdue bills, loans, or other payments; managed overdue accounts to ensure timely resolution, minimize financial risks, and maintain positive relationships with clients. - Acted…

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Education

  1. Advanced diploma · Central Australian College
    2024
    · Civil construction design
  2. · Coderhouse
    2023—2023
    · UX/UI design
  3. · I.S.P. N° 8 “Almirante G. Brown”
    2013—2017
    · Literary, technical, and scientific translation
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