Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can - Intermediate”
Skills & tools
Skills
Tools
About
8 years of experience in customer service and 3 as an administrative assistant. Eager to learn and grow professionally, I adapt easily and today I seek to expand my knowledge. I believe I have good interpersonal skills, empathy, and kindness, which is why I would like to develop in the customer service or support area. I have immediate availability and a strong desire to work!
Work preferences
- Job type
- Freelance / Independent, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Independent
- Industries
- E-commerce, Manufacturing
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Administrative Assistant · Parsom S.AOct 2021 — Jul 2024
- Managed documentation, customer service, reception, and vendor payments. - Multitasking, time management. - Effective communication. - Teamwork. - Basic Microsoft Office Suite skills.
- Customer Service · HavannaOct 2016 — Oct 2021
- Customer service, cash register operation, inventory control. - Complaint resolution. - Active listening. - Team leadership. - Data control and analysis.
Education
- High school diploma · Escuela de Educación Media N°20
- Training program · Instituto Cultural de Inglés Billinghurst· First Certificate
- Training program · UNlaM· Personnel and Payroll Administration