Self-reported as: “Struggling but can do it - Intermediate”

Skills & tools

About

Work preferences

Job type

Consulting, Freelance / Independent, Full-time, Part-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company

Culture

Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO, Public Organization

Industries

Business Consulting, E-commerce, Finance & Accounting, Health & Telemedicine, Human Resources & Recruitment, Information Technology, Manufacturing, Marketing & Advertising, Media & Entertainment, Online Education & Training, Tourism & Hospitality

Hours

EST business hours

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Technical Support - Help Desk · Provincia Net

   Sep 2017 — Nov 2023

   Tasks Performed: Provided help desk services with remote user assistance via phone and email, installing legacy and corporate applications (SAM, SIRIS), micro-computing (Office), configuring fiscal printers, incident registration and escalation…

2. Technical Analyst · Prosegur

   Oct 2015 — May 2017

   Tasks Performed: Performed help desk functions with remote user assistance via phone and email, installing legacy and corporate applications (Génesis, Oracle), micro-computing (Office), configuring network printers, incident registration and…

3. Technical Support · MSA S.A. - Vot.ar

   Apr 2015 — Jul 2015

   Functions Performed: Collaborated as technical support during the electoral process of the Autonomous City of Buenos Aires, assisting electoral boards with the proper functioning of voting machines.

4. Technical Support - Help Desk · Claro Argentina

   Nov 2013 — Oct 2014

   Tasks Performed: Performed functions as a Telecommunications Support Operator for data networks and Internet, telephony, and information technology products such as e-mail, web Hosting, and Housing. Provided remote assistance to corporate clients…

Education

1. Technical High School Diploma · EET N°4 “Ing. Emilio Mitre”
2. PC Operator · Instituto Argentino de Computación
3. PC and Network Repair · Instituto Argentino de Computación
4. Network Administration (CCNA) · Fundación Proydesa
5. Linux · Educación IT
6. Introduction to Cybersecurity · Educación IT