Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “Struggling but able - Intermediate”
Skills & tools
Skills
Tools
About
Currently seeking new professional challenges in remote or hybrid positions, within commercial, operational, or leadership areas. I have over 15 years of experience managing teams, branches, and processes in top-tier companies such as Claro Argentina, C&A, Enjoy, and GDP Salud. I am interested in joining organizations that value autonomy, results-based management, and continuous improvement, where I can contribute my experience in sales, team leadership, process optimization, and business development. I manage various technological tools such as Salesforce, Power BI, advanced Excel, Google Workspace, SAP, Trello, Asana, HubSpot, and Canva, which allows me to easily adapt to digital environments and work collaboratively remotely.
Work preferences
- Job type
- Full-time
- Company size / type
- Large/multinational (200+)
- Culture
- Large Company
- Industries
- Health & Telemedicine, Media & Entertainment
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Branch Manager · Grupo del Plata Salud - Econo LibertadMar 2022 — May 2025AR· Salud
Led a multidisciplinary team of over 20 people, achieving a 35% increase in annual sales. Implemented improvements in internal audits, reducing operational errors by 40%. Designed seasonal commercial campaigns, exceeding sales targets by an average…
- Branch Lead · Grupo del Plata SaludDec 2016 — Feb 2022AR· Salud
Supervised up to 5 branches simultaneously, focusing on KPIs and operational efficiency. Managed annual budgets and ensured sustained profitability margins. Trained new leaders in operational management and team leadership. Collaborated with IT to…
- Service Supervisor · Enjoy CoquimboJun 2015 — Dec 2016CL
Managed planning and shifts in a high-traffic gaming floor. Reduced customer service wait times by 30%. Supervised inventories with 100% compliance in external audits.
- Customer Service Supervisor · Claro - Mendoza Plaza ShoppingJun 2008 — Jul 2014AR· Telecomunicaciones
Led customer service teams, improving loyalty and retention. Resolved complex conflicts and participated in interdepartmental continuous improvement meetings.
Education
Foreign trade
Achievements
- Led a multidisciplinary team of over 20 people, achieving a 35% increase in annual sales.
- Implemented improvements in internal audits, reducing operational errors by 40%.
- Designed seasonal commercial campaigns, exceeding sales targets by an average of 20%.
- Reduced staff turnover by 25% through motivational strategies.
- Reduced customer service wait times by 30%.
- Supervised inventories with 100% compliance in external audits.