Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “It's difficult for me, but I can manage”
Skills & tools
Skills
Tools
Computer, cell phone, and notebook.
(awaiting structured parsing)About
Good afternoon esteemed colleagues, I am experienced in customer service and commercial advisory. I am interested in continuing to grow professionally in this area. I am interested in the challenge of setting goals and achieving them. To reach those goals in order to grow together. Thank you very much.
Work preferences
- Job type
- Freelance / Independent, Part-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200), Independent, Large Company
- Industries
- E-commerce, Information Technology, Tourism & Hospitality
- Hours
- EST business hours
- Remote experience
- I was in Argentina and worked for companies in Uruguay and Mexico.
Salary context
Benchmarks for Operations · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Team Lead · IT Consultores AsociadosNov 2023 — Present
- Handled client portfolio service. - Efficient and effective resolution of client needs. - Thorough recording and documentation of each client interaction. - Referral and escalation to relevant departments, ensuring service continuity and timely…
- Sales Advisor · E-ngenieria. Mercado LibreAug 2023 — Oct 2023
- Development of commercial strategies. - Responsible for pre- and post-sales for 15 accounts. - Customer service via WhatsApp and the Meli platform.
- Sales Advisor · Cachavacha jugueteríaDec 2022 — Jul 2023
- Customer service and sales: Stock replenishment and control. Store organization and cleaning. - Cash register management. - Social media management.
Education
- High school diploma · José A. Malanca2009· Economics and Business Administration
- Accounting Administrative Secretary · Instituto Tesla2022