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Timezone overlap

9h overlap with US East · Argentina

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English level

Upper Intermediate

B2

Detected from your CV

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Adobe PhotoshopAdobe InDesignSQLMicrosoft officeCommunicationClient attentionDetail attentionOrganizedGoogle docsZoom

Tools

QuickBooksHubspotExcelWordCanvaAgenda

About

Currently a Product Tester at Outlier, Ericka brings over three years of experience across health, online education, and e-commerce. In this role, she applies a keen eye for detail to ensure product quality and user satisfaction. She is also completing her Professional Studies in Databases and Graphic Design at Brigham Young University - Idaho, where she has developed expertise in tools like Adobe Illustrator and Google Sheets. Her professional journey includes valuable experience as a Mentor at Bloom and in customer service at Centro de Estudios Médicos Penta, where she honed communication and support skills. Proficient in essential business tools such as QuickBooks, Hubspot, Excel, Word, and Canva, she enables efficient administrative and data management. As a mom of twins, Ericka has cultivated strong time management and problem-solving abilities, making her well-suited for the demands of remote work. She is driven by a desire to apply her knowledge, embrace new learning opportunities, and make meaningful contributions to a growing and dynamic team.

Work preferences

Job type
Full-time, Part-time
Company size / type
—
Culture
—
Industries
E-commerce, Health & Telemedicine, Online Education & Training
Hours
EST business hours
Remote experience
Based on Buenos Aires and Comodoro Rivadavia, Chubut, both Argentina. I worked as a Customer Support Agent on GMS
Available from
Jul 2026
Engagement
Open to contract / freelance

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$2,200/mo
US local hire
$5,200/mo
Save ~$36,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Probador de productos · Outlier
    Nov 2024 — Jun 2025

    - I'm responsible to choose the best answer from the IA. I need to check if the response accomplishes the parameters.

  2. Mentor · Bloom
    Jul 2023 — Dec 2024
    AR
  3. Servicio de atención al cliente · Centro de Estudios Médicos Penta
    Dec 2021 — Feb 2022
    AR
  4. Maestra particular de Matemática e Inglés · clases particulares
    Nov 2017 — Sep 2018
    AR
  5. Cajera y Atención al Cliente · Kausana SA
    Apr 2017 — Jul 2017
    AR

    - Me dedique a prestar servicio y orientacion a los clientes. - Ademas, manejaba los ingresos y salidas de efectivo. - Verificaba el stock actual y era responsable de la apertura y del cierra del Local en tiempo y en forma.

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Education

  1. — · Brigham Young University - Idaho
    US· Databases
  2. — · Brigham Young University - Idaho
    2019—2021
    US· Administrative Assistant
  3. — · Brigham Young University - Idaho
    2021—2025
    US· Diseño Grafico
  4. Licenciatura · Universidad Nacional de Tres de Febrero
    2018—2020
    AR· Administración y gestión de empresas
  5. Associate Degree · Brigham Young University - Idaho
    2020—2025
    · Professional Studies
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