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Timezone overlap

9h overlap with US East · Argentina

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English level

Upper Intermediate

B2

Self-assessed via CEFR ladder

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

OfficeAtención al clienteOrganizaciónRedes socialesComunicación

Tools

Excel

About

Erica has cultivated over five years of experience in customer service and sales across dynamic industries like online education, media, and e-commerce. Most recently, she applied her skills at Movistar, supporting customer needs and driving sales. Earlier in her career, Erica spent five years as a Manager, overseeing customer service and sales operations at Maxi quiosco “El cosaco.” Her educational background includes a degree in Early Childhood Education from Instituto superior de formación docente y técnica número 18, which she effectively combines with her customer service expertise. This training has honed her ability to listen actively, adapt to diverse needs, and guide individuals through processes. She also holds a Bachelor's in Economics and Administration from Instituto Privado Regina Apostolorum. Erica thrives in collaborative environments where continuous learning enriches professional growth. She approaches her work with an adaptable mindset, always seeking to understand and assist others effectively.

Work preferences

Job type
Part-time
Company size / type
Growth-stage startup (21-200), Large/multinational (200+)
Culture
Growth-stage startup (21-200), Large Company
Industries
E-commerce, Media & Entertainment, Online Education & Training
Hours
EST business hours
Available from
Jul 2026
Notice period
2 semanas

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$4,000/mo
US local hire
$5,200/mo
Save ~$14,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. ATENCIÓN AL CLIENTE/ VENTAS · Movistar
    Sep 2021 — Nov 2021
    ES

    - Encargada de los llamados a diferentes clientes de la base de datos para ofrecerles paquetes de telefonía celular.

  2. ENCARGADA/ATENCIÓN AL CLIENTE/VENTAS · Maxi quiosco “El cosaco”
    Feb 2012 — Jul 2017
    AR

    - Atención al público,armado de comidas, manejo de caja,proveedores y cuentas corrientes. Manejo de personal.

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Education

  1. PROFESORA DE NIVEL INICIAL · Instituto superior de formación docente y técnica número 18
    2015—2019
    AR· Educación
  2. BACHILLER EN ECONOMÍA Y ADMINISTRACIÓN · Instituto Privado Regina Apostolorum (IPRA)
    2006—2011
    AR
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