Skills & tools

About

Highlights

• Coordinated full wellness and operations program for mining camps of up to 1,200 residents in a FIFO format, autonomously ensuring HSE compliance and daily facility management
• Led sales, onboarding, and member retention at Club Pilates South Perth, managing front of house operations and building a loyal recurring client base
• 14+ years of international experience across Argentina, Ireland, and Australia managing fitness centres, multicultural teams, and day-to-day operations.

Work preferences

Job type

Consulting, Freelance / Independent, Full-time, Part-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO

Culture

Growth-stage startup (21-200), Large Company, Nonprofit / NGO

Industries

Business Consulting, E-commerce, Health & Telemedicine, Human Resources & Recruitment, Marketing & Advertising, Online Education & Training, Tourism & Hospitality

Hours

EST business hours

Remote experience

The Free Website Guys era 100% remote for EE.UU

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Lifestyle Coordinator (FIFO) · Compass Group / ESS

   Oct 2025 — Mar 2026
   AU

   - Coordinated programs, logistics, and communications autonomously in a high-pressure, remote-first environment for large community groups. - Managed the full experience cycle from onboarding to ongoing engagement - adapting rapidly to changing…

2. Lifestyle Coordinator · Compass Group Australia

   Oct 2025 — Mar 2026
   AU

   - Worked autonomously in a remote FIFO environment managing the full lifecycle of lifestyle and recreational programs for mining camp communities. - Responsible for event coordination, logistics, team communications, and HSE compliance…

3. Centre Manager · NRG Health & Fitness

   Feb 2025 — Jun 2025
   IE

   - Managed end-to-end operations of a multi-service centre with an international member base overseeing onboarding, retention, and satisfaction across all client touchpoints. - Handled member escalations, complaints, and at-risk account management …

4. Membership Sales & Customer Service Specialist · NRG Health & Fitness

   May 2024 — Feb 2025
   IE

   - Managed full prospect pipeline via phone, email, and in-person — consistently met monthly revenue targets. - Built trusted, long-term relationships with clients from diverse nationalities, converting leads into long-term members. - Tracked member…

5. Personal Trainer and Fitness Instructor · NRG Health & Fitness / Xpress

   May 2024 — Jun 2025
   IE
6. Digital Support & Web Specialist · The Free Website Guys

   Oct 2023 — May 2024
   USUS company · remote

   - Managed inbound support tickets from US-based clients - handling troubleshooting, onboarding, and issue escalation end-to-end in a fully async, remote-first environment. - Coordinated with hosting providers and third-party vendors to resolve…

7. Wordpress Developer · The Free Website Guys

   Sep 2023 — May 2024
   USUS company · remote

   - Provided remote technical support and onboarding assistance to US-based clients across WordPress platforms. - Resolved inbound support tickets covering troubleshooting, design adjustments, and email account setup. - Coordinated with hosting…

8. Community Manager · Klever Team

   Jun 2022 — Aug 2022
   CL

   - Managed content strategy and digital community coordination for B2B audiences across LinkedIn and Instagram. - Monitored KPIs and delivered weekly performance reports with strategic recommendations.

9. Web Developer · Autónomo

   May 2021 — Mar 2025

   - Self-taught web developer with hands-on experience building personal projects using HTML, CSS (Flexbox, Grid, SASS), JavaScript, and WordPress. - Worked with version control tools including Git and GitHub. - Explored various SaaS implementations…

10. Fitness Instructor · Punto Fitness

    Jan 2021 — Oct 2023
    AR
11. Centre Coordinator & Community Manager · Punto Fitness

    Jan 2019 — Oct 2023
    AR

    - Managed all client communications, bookings, follow-ups, and scheduling for 4+ years - maintaining high retention through proactive, consistent service. - Identified at-risk clients and implemented re-engagement strategies, contributing to…

12. General Manager and Lead Instructor · Shanti Do

    Jun 2011 — Dec 2019
    AR

    - Managed day-to-day operations of an independent wellness centre including scheduling, client communications, staff coordination, and sales. - Built and grew the client base from the ground up, handling bookings, follow-ups, and retention…

13. Lead Instructor & Studio Coordinator · Shanti Do

    Jan 2011 — Jan 2019
    AR

    - Built and maintained a loyal client community over 8 years - achieving consistently high retention rates through personalised service and genuine relationship-building. - Managed client scheduling, communications, and day-to-day coordination of…