Self-reported as: “It's difficult for me, but I can manage”

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Hours

EST business hours

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Junior Legal Analyst - Legal Affairs Management · Microsistemas SAU| PERSONAL PAY

   Jan 2023 — Present
   AR

   Conflict resolution and legal assistance in Consumer Law cases nationwide and in CABA. - Coordination and strategy definition with external law firms; - Negotiation in mediations, prior discussions, reaching favorable agreements in 85% of cases. …

2. Market Regulatory Framework Analyst · Telecom sa (Ex Cablevision Holding)

   Jan 2022 — Dec 2023
   AR

   Management of requests related to Consumer Defense, extrajudicial hearings, mediations. Collaboration with Compliance, Marketing, and Commercial Communications areas to ensure regulatory compliance. Analysis and response to official requests…

3. Part-time Attorney · ROJEK SONOEIRA MESTRES & ASOCIADOS ESTUDIO JURIDICO

   Jan 2017 — Dec 2020
   AR

   - Drafting and filing of procedural documents from routine to complex filings. - Representation in cases, monitoring updates, assistance in filings, mediations. - Data entry, maintenance, and updating of records with electronic archives, case files…

4. Customer Service Centrify · Cablevision Fibertel

   Jan 2012 — Dec 2021
   AR

   - Callback Customer Representative / Commercial Back office. - Process Analyst and Continuous Improvement - Collaboration in various related company areas. - Facilitator in internal talks and training.

Education

1. — · Universidad del Salvador

   2022
   AR· LAW

Achievements

• Negotiation in mediations, prior discussions, reaching favorable agreements in 85% of cases.
• Process improvement and monitoring, reducing response time and the decrease in the number of complaints by 50%