Self-reported as: “Able to work in English”

Skills & tools

About

Work preferences

Job type

Freelance / Independent, Full-time, Part-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Nonprofit / NGO, Social/Environmental Impact Company

Culture

Growth-stage startup (21-200), Independent, Large Company

Industries

—

Hours

EST business hours

Remote experience

Currently live in the Middle East and work for Europe and Australia

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Administration and Pet Relocation · Qatar Veterinary Center

   Nov 2023 — Aug 2024
   · Veterinary clinic, offering a range of services related to pet care

   - Simplified domestic and international pet travel by navigating complex regulations, handling paperwork, and facilitating travel logistics. - Scheduled appointments for various doctors, organized surgeries, and managed vaccine reminders; billed for…

2. Administration Manager · DCI, Air Academy

   Aug 2022 — Nov 2022
   · Training programs: aviation and air operations

   - Prepared, organized, and stored information in both paper and digital forms; managed diaries, scheduled meetings, and booked rooms, as well as updated computer records using a database.

3. Executive Administrative Assistant · Freelance

   Nov 2021 — Present
   · Self- employed. Diverse clients

   - Uses virtual tools, project management software, and the Microsoft Office Suite; excels at multitasking, managing multiple projects simultaneously while maintaining a high level of quality.

4. Real Estate Broker · Nelson Park Properties

   Nov 2021 — Jun 2022
   · Real estate agency

   - Advertised properties through a variety of marketing techniques. - Mediated dealings between sellers and buyers, ensuring good conduct and the honest exchange of information for a beneficial understanding. - Presented properties to potential…

5. Premium Class Flight Attendant · Qatar Airways

   Jun 2014 — Oct 2021
   · Qatar’s national airline

   - In charge of First and Business Class, providing outstanding customer service, focusing on anticipating and exceeding passenger expectations. - Remained calm, composed, and professional in high-pressure situations, ensuring passenger safety and…

6. Airport Customer Service Agent / Regional Flight Attendant · LATAM Airlines

   Sep 2009 — May 2014
   · Largest airline group in Latin America

   - Addressed and resolved escalated customer concerns and assisted agents in resolving complex issues. - Secured gates by communicating with aircraft and relaying messages to the ramp and ticket counter. - Assisted misconnected and rerouted…

7. Front Desk Manager · Hyatt Regency Hotel

   Jun 2008 — Jul 2009
   · Upscale hotels and resorts

   - Handled customer complaints and special requests. - Scheduled staff shifts and managed other HR-related tasks. - Maintained an orderly appearance throughout the reception area. - Monitored stock and ordered office supplies, including stationery…

Education

1. Master's Degree · UTN. Universidad Tecnológica Nacional

   2007—2009
   AR· Hotels and Travels Agency Administration
2. Bachelor's Degree · UC. Universidad del Congreso

   2003—2007
   AR· Tour Guide and Tourism Administration