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Timezone overlap

9h overlap with US East · Argentina

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English level

Beginner

A1

Self-reported as: “Could not work in English”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationAssistantCustomer ServiceHuman ResourcesMarketingOffice Management

Tools

No tools listed yet.

About

Seeking an administrative position in a company where I can apply my skills in customer service, administrative and accounting management, and problem-solving. My goal is to contribute to the continuous improvement of internal processes, optimizing efficiency and accuracy in data management and customer relations. I am open to new opportunities that allow me to continue developing professionally, with availability to work full-time or part-time, in-person or remotely, in a dynamic and constantly evolving environment.

Work preferences

Job type
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Company size / type
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Culture
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Hours
EST business hours
Remote experience
Worked at Ring Word (June 2023 - June 2024), as a remote teleoperator for Spain, through an omnichannel platform in a contact center.

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$400/mo
US local hire
$7,000/mo
Save ~$79,200/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Virtual Cashier · Mi-Ya Binance
    Jan 2024 — Jul 2024

    Customer and telephone service management, payments and collections for cryptocurrency transactions on the Binance platform (remote work). - Customer and telephone service management, payments and collections for cryptocurrency transactions on the…

  2. Telephone Operator · Ring Word
    Jun 2023 — Jun 2024

    Telephone support via an omnichannel platform in a contact center (remote work). - Telephone support via an omnichannel platform in a contact center (remote work).

  3. Telephone Operator, Customer Service, and Cashier · Las Delicias de la Iaia
    Jan 2023 — Feb 2024

    Customer service, telephone support, social media and vendor management, and cash register management. Staff supervision. - Customer service, telephone support, social media and vendor management, and cash register management. - Staff supervision.

  4. Telephone Operator and Cashier · Las Mercedes
    Mar 2022 — Jan 2023

    Customer service, telephone support, and social media. - Customer service, telephone support, and social media.

  5. Sales Advisor · Lampertti Sesevi Salud
    Feb 2005 — Dec 2015

    Conducting surveys and commercial advisory. - Conducting surveys and commercial advisory.

  6. Administrative and Warehouse Dispatcher · Rino Red Argentina
    Jan 2004 — Jan 2005

    General administrative tasks and warehouse management. - General administrative tasks and warehouse management.

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Education

  1. University Technical Degree · Universidad Nacional de Entre Ríos
    2019—2021
    · Public Management and Administration
  2. University Technical Degree · Universidad Nacional de Entre Ríos
    2021
    · Human Resources Management
  3. Public Accountant · Universidad Nacional de Entre Ríos
    2019
  4. High school diploma · Escuela de Comercio N°2 Manuel Belgrano
    2001—2005
    · Economics and Business Management
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