Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-assessed via CEFR ladder
(es)Skills & tools
Skills
Tools
About
With nearly two decades of experience in information technology, Diego most recently served as a Fixed-Line Telephony Back Office Operator at Claro Argentina for over a decade. In this role, he consistently focused on optimizing processes and conducting benchmarks to improve operational efficiency within complex telecommunications systems. Prior to Claro, he honed his skills as a NOC Operator at Metrotel S.A. and a Technical Support Specialist at Redes del Sur S.A., demonstrating a broad background in network operations and technical support. His analytical approach is further supported by a Bachelor's Degree in Actuarial Science from Universidad de Buenos Aires (UBA). Now exploring new challenges, he is particularly interested in financial technology and roles that involve systems like Z/OS, Linux, BSD, and Rust. He is eager to apply his deep operational expertise and analytical mindset to new systems and environments, seeking opportunities to drive efficiency and innovation.
Highlights
- Me gusta optimizar y realizar benchmarks.
Work preferences
- Job type
- Full-time
- Company size / type
- Large/multinational (200+)
- Culture
- Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO, Public Organization
- Industries
- Information Technology
- Hours
- EST business hours
- Remote experience
- CABA, Argentina.
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Fixed-Line Telephony Back Office Operator · Claro ArgentinaJan 2013 — Dec 2024AR
- Executed Back Office tasks for Fixed-Line Telephony, managing operations and ensuring service quality across the platform - Coordinated processes between technical and commercial teams to resolve customer-facing issues efficiently
- NOC Operator · Metrotel S.A.May 2007 — Jan 2011AR
- Performed field operations during the first year, then transitioned to the NOC Operator role - Monitored and maintained the telecommunications network, ensuring uptime and prompt incident resolution
- Technical Support Specialist · Redes del Sur S.A.May 2003 — May 2007AR
- Provided comprehensive technical support with a focus on Linux server maintenance, basic service administration (SSH, HTTP, backups), and monitoring - Hands-on experience in network infrastructure: fiber optic deployment and certification…
Education
- Bachelor's Degree · Universidad de Buenos Aires (UBA) - UBA XXI2026—2031AR· Actuarial Science
- High School Diploma · Cens 33, CABA2026AR· Economics