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Timezone overlap

9h overlap with US East · Peru

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English level

Advanced

C1

Self-assessed via CEFR ladder

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Process DocumentationWorkflow CoordinationProject CoordinationOperations SupportKPI ReportingSOP ControlData AccuracyIssue TrackingClient Follow-upVendor Follow-upStakeholder ManagementRemote CoordinationCross-functional SupportAudit PreparationCAPA Follow-upRoot Cause AnalysisTraining CoordinationCompliance DocumentationRecords ManagementOperational ReportingProcess ImprovementQuality ManagementRegulated OperationsEmail CommunicationResearch SummariesTask TrackingDocumentation ControlService PerformanceRisk Follow-upChange Control

Tools

Microsoft OfficeExcelGoogle WorkspaceGoogle DriveMicrosoft ProjectSAPTrelloNotionLMS SystemsSlackEnablonSharePoint

About

As Quality Manager at OTERRA S.A. in Lima, Daniela Victoria leads operations, process, and compliance initiatives, supporting five manufacturing plants. She significantly reduced annual claims by 60% through structured follow-up across multiple teams and achieved savings equivalent to 10% of the annual budget by optimizing pharmaceutical logistics operations. Her work ensures compliance with FSSC 22000, GMP, Kosher, and Halal requirements. With 6.7 years of experience, her background spans food manufacturing and pharmaceutical logistics. As a Depot Manager at WORLD COURIER DEL PERU S.A., she prepared KPI reports and executive summaries for service performance reviews. Earlier, as Quality Assurance & Training Coordinator at the same company, she managed compliance documentation and achieved 100% execution of planned internal audits. She also held a Quality Lead role at MAIA S.A.C. (Wasi Organics). This professional excels at bringing order to complex processes. She enjoys helping teams organize information, follow up on tasks, and create clear reports and trackers to ensure projects move forward smoothly. Her detail-oriented and responsible approach, combined with quick adaptability to new workflows, has supported both local and international teams across Latin America and Europe.

Highlights

  • Reduced annual claims by 60% by leading structured claim and incident follow-up across operations, supply chain, production, commercial, and technical teams.
  • Achieved savings equivalent to 10% of the annual budget by optimizing operational processes and supporting budget follow-up in pharmaceutical logistics operations.
  • Prepared KPI reports, dashboards, QBR materials, and executive summaries to support service performance reviews and operational decision-making.
  • Managed compliance documentation, training records, and process evidence while achieving 100% execution of planned internal audits.
  • Coordinated operational quality workflows under FSSC 22000, GMP, Kosher, and Halal requirements, ensuring accurate records, traceability, and process discipline.
  • Supported five manufacturing plants with audit preparation, nonconformity follow-up, procedure updates, and process improvement actions.
  • Implemented LMS support and remote training routines to standardize processes and improve operational consistency nationwide.
  • Developed national procedures and follow-up controls for operational compliance, documentation, and improvement actions.
  • Managed supplier follow-up, certification support, product permits, and documentation controls for internal and outsourced food production.
  • Worked with clients, vendors, auditors, regional teams, and internal stakeholders to keep requirements, records, service actions, and deadlines aligned.

Work preferences

Job type
Consulting, Freelance / Independent, Full-time, Part-time
Company size / type
Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO
Industries
Manufacturing
Hours
EST business hours
Remote experience
Yes. I am based in Lima, Peru, and I have worked in hybrid/remote coordination roles with international and regional teams. At Oterra, I was based in Lima while coordinating with teams and stakeholders in Mexico and Denmark on quality, documentation, operational follow-up, and compliance-related workflows. At World Courier, I was also based in Lima and worked with Argentina/regional teams on pharmaceutical logistics, service performance, documentation, reporting, audits, and client follow-up.
Available from
May 2026
Engagement
Open to contract / freelance

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$2,000/mo
US local hire
$5,200/mo
Save ~$38,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Quality Manager | Operations, Process & Compliance (hybrid) · OTERRA S.A
    Sep 2023 — Apr 2026

    - Coordinate operational quality workflows and documentation under FSSC 22000, GMP, Kosher, and Halal requirements, ensuring accurate records, process discipline, and traceability. - Monitor KPIs and system performance, preparing reports and concise…

  2. Depot Manager | Operations & Service Performance (hybrid) · WORLD COURIER DEL PERU S.A.
    May 2022 — Jun 2023

    - Tracked KPIs, SLAs, and client deliverables for strategic accounts, identifying risks, delays, and improvement opportunities. - • Prepared dashboards, QBR materials, and executive reports with performance analysis and action-oriented summaries. …

  3. Quality Assurance & Training Coordinator · WORLD COURIER DEL PERU S.A.
    Jul 2020 — May 2022

    - Managed compliance documentation, training records, and process evidence with 100% execution of planned internal audits. - • Implemented LMS support and remote training routines to standardize processes and improve operational consistency…

  4. Quality Lead | Documentation, Supplier & Operational Controls (hybrid) · MAIA S.A.C. (Wasi Organics)
    Apr 2019 — Jul 2020

    - • Managed documentation, supplier follow-up, certification support, and operational controls for internal and outsourced production. - • Standardized procedures and training practices, reducing operational risk and improving process consistency.

  5. Quality, Food Safety & Regulatory Specialist (hybrid) · CARGILL INC.
    Jan 2014 — Sep 2018

    - • Supported five plants nationally on audit preparation, nonconformity follow-up, procedure updates, and process improvement. - • Served as train-the-trainer for audit and nonconformity management systems, supporting adoption and consistent use.

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Education

  1. Bachelor of Chemistry, mention in Technology and Operations · Universidad Central de Venezuela
    2001—2007
    · Chemistry
  2. Master in Project Management · Instituto Europeo de Posgrado
    2023—2024
    · Project Mangement
  3. MBA · CENTRUM PUCP
    2024—2026
    · Strategic business administration
  4. Master in Quality · Universidad Espiritú Santo
    2026—2027
    · Quality
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Certifications

  • ASQ Certified Quality Improvement Associate