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Timezone overlap

9h overlap with US East · Argentina

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English level

Conversational

B1

Self-assessed via CEFR ladder

(es)
Other languages:Spanish (native)es:Native

Skills & tools

Skills

Atención al públicoComunicación claraGestión de turnosRegistro de informaciónTrabajo en equipoOrganización administrativacierre de ventas

Tools

illustratorexcelphotoshop

About

Daiana currently manages client relations and administrative operations at Modo Avión Agency, where she leads the Community Management and administrative team. Her work optimizing processes directly contributes to increased company sales, building on nearly five years of experience in e-commerce, recruiting, and marketing. Before Modo Avión, Daiana spent three years at Strategic Solutions Media. She served as a Recruiter specializing in client relations and later as a Sales Associate. In her sales role, she generated $5,000 USD in commissions within her first month through active outreach and effective deal closing. Daiana holds a Licenciatura in Graphic Design from Escuela de Arte Multimedial Da Vinci and a Licenciatura in Psychology from Universidad de Buenos Aires, complementing her Bachiller in Economics and Administration from Escuela ORT. She is currently pursuing further training as a Sales Closer, reflecting her drive to continually develop and advance professionally in new environments.

Highlights

  • Manage and lead the Community Management and administrative team, optimizing processes to directly drive and increase company sales
  • Generated $5,000 USD in commissions during my first month through active outreach and effective deal closing

Work preferences

Job type
Freelance / Independent, Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Public Organization
Industries
E-commerce, Human Resources & Recruitment, Marketing & Advertising
Hours
EST business hours
Remote experience
Siempre trabajé Home Office, actualmente para empresas de Argentina.

Salary context

Benchmarks for SMB non-tech role · Mid (3–7 yrs).

India equivalent
$1,200/mo
This candidate
$1,750/mo
US local hire
$5,200/mo
Save ~$41,400/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Atención al cliente - Gestión Administrativa · Modo Avión Agency
    May 2024 — Present

    - Atención y seguimiento de consultas de clientes. - Carga y gestión de información en sistemas digitales. - Manejo de equipo de trabajo. - Resolución de reclamos.

  2. Atención al cliente - Reclutadora · Strategic Solutións Media
    Sep 2022 — Jul 2024

    - Atención al cliente por videollamadas y canales digitales. - Gestión de agenda de turnos y realización de entrevistas. - Registro de información y seguimiento de solicitudes.

  3. Vendedora · Strategic Solutions Media
    Dec 2021 — Sep 2022

    - Atención personalizada a potenciales clientes. - Comunicación clara y ordenada de información. - Registro de datos y seguimiento administrativo. - Trabajo en equipo y cumplimiento de objetivos diarios.

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Education

  1. Licenciatura · Escuela de Arte Multimedial Da Vinci
    2023
    · Diseño Gráfico
  2. Licenciatura · Universidad de Buenos Aires
    2025
    · Psicología
  3. Bachiller · Escuela ORT
    2017—2021
    · Economía y Administración
  4. Curso · Axón Training
    2022—2022
    · Neuro Oratoria
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