Self-reported as: “I struggle but I can”

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Hours

EST business hours

Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Billing/Sales Commercial Analyst · Moron Goma SA

   Jun 2023 — Oct 2023

   - Responsible for billing. (Gecom System) - Issuance and sending of Invoices, Credit Notes, Debit Notes, Delivery Notes. - Billing spreadsheet control / Sending price lists - Inter-warehouse stock control / Assembling orders and quotes - Collection…

2. Commercial Administrative/Customer Service Sales Department · Uffenheimer SA

   Jun 2022 — Feb 2023

   - Customer service (Outlook, WhatsApp, phone, and in-person). - Deliver merchandise. Assemble quotes. Control stock. - Manage SAP and direct channels. Ensure customer loyalty.

3. Technical Service Administrator · Muñoz Hogar

   Jul 2021 — Oct 2021

   - Control and manage exchanges/returns via Mercado Libre. - In charge of the Technical Service warehouse. Control stock. - Process returns and exchanges with various suppliers.

4. Commercial Advisor/Administrator · Claudio Iszak Remates

   Jun 2020 — Apr 2021

   - Attend to customers via phone, WhatsApp, and online. - Generate new clients. Back Office Administration. - Manage the schedule according to weekly events. - Coordinate and survey auction participants. - Manage payments and reimbursements. Customer…

5. Accounts Payable and Billing Archivist · Pluspetrol SA

   Jan 2017 — May 2019
   · Petróleo y energía

   - Manage and organize the Administration and Finance archive. - Control the flow of documentation: incoming, outgoing, loans, transfers to internal and external warehouses. - Ensure the maintenance of the archive system and classification according…

6. Billing Systems Analyst · Pluspetrol SA

   Nov 2016 — May 2019

   - Responsible for billing (System used: SAP). - Issue Invoices, Credit Notes, Debit Notes; Delivery Notes for the process of commercializing products and providing services. - Provide personalized attention to clients as well as Intercompany. …

7. Administrative Assistant · Estudio Jurídico Blázquez Cruz

   Nov 2014 — Nov 2016

   - Forward phone calls. Manage correspondence, schedule, and administrative tasks. - Reserve and organize meeting rooms. Handle files for data entry, organization, and archiving. - Prepare guides and track shipments: Oca, Correo Argentino, Fedex, and…

8. Customer Service Representative · Wide Word Service Core Spain - American Express Argentina SA

   Mar 2014 — Jun 2014

   - Generate new clients and ensure client retention. - Respond to inquiries and resolve cases. - Manage collections (document debt and claims via email and phone). Customer loyalty.

9. Technical Commercial Advisor · Prosegur Activa Argentina S.A.

   Feb 2013 — Feb 2014

   - Manage client maintenance (post-sale – loyalty, quote assembly). - Generate new clients. Back office administration. - Conduct visits to companies or private clients, presentations, and demonstrations. Survey installations. Ensure collection…

10. Channel Manager · EDSI Trend Argentina

    May 2011 — Dec 2012

    - E-commerce. Sales area developing the reseller channel network. Assemble quotes. - Forecast and CRM tracking. Conduct visits to companies, private clients, and product demonstrations. - Customer loyalty. Back office administration. Manage…

11. Sales Supervisor · ACSA (Agente Oficial NEXTEL)

    Jan 2008 — Apr 2011

    - Conduct personnel selection processes. Dictate and coordinate training courses. - Conduct opening, observation, and closing. Dictate induction processes and organization of new personnel. - Assist in the development of internal communications…

Education

1. Higher Technician · I.S.P.E.D (Instituto Superior de Periodismo Deportivo)
   · Sports Journalism