Self-reported as: “I can work in English”

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About

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Hours

EST business hours

Remote experience

Argentina

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Team Lead for Microsoft Teams AMS - Team Lead for Collaboration Operations AMS - People Manager · EY

   Jul 2011 — Present

   - As team lead, managed two teams providing 24x7 support for Voice and Video in AMERICAS, ASIA PAC, and EMEIA Areas for more than 260,000 people globally. - As People Manager, led a team of forty people, providing close support in various aspects…

2. Voice Network Engineer · HSBC

   Jan 2009 — Jul 2011
   AR

   - Installed and supported voice, network, and video conference devices. - Planned projects and managed relationships with different stakeholders across the organization. - Coordinated daily workload between company employees and vendors nationwide.

3. Voice Network Engineer · Unisys Sudamericana S.R.L

   Aug 2007 — Dec 2008
   AR

   - Performed configuration and installation of routers, switches, MPLS, and ADSL links in approximately 300 branches. This project included branches from three merged companies (HSBC Bank, Banca Nazionale del Lavoro, and Maxima assurance company). …

Education

1. Bachelor's degree · XXI Century Business University

   2023
2. National Teaching Degree · Lanus Athletic Club Institute

   2020
   · Gymnastics
3. Executive Program · Palermo's University

   2016
   · Coaching & Leadership
4. Program · National Technology University

   2010
   · Project Management PMI
5. Technician's Degree · Technics Education School N°9

   2000
   · Electronics

Achievements

• As team lead, managed two teams providing 24x7 support for Voice and Video in AMERICAS, ASIA PAC, and EMEIA Areas for more than 260,000 people globally.