Self-reported as: “I could not work in English”

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About

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Hours

EST business hours

Remote experience

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Salary context

Benchmarks for Operations · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Collections Analyst · Expreso Demonte

   Jan 2020 — Present

   - Contacted clients via various channels (email, calls, WhatsApp) regarding payments. - Posted payments and reconciled accounts. Conflict resolution. Reporting. - Controlled and coordinated external collectors. System authorizations.

2. Treasury Assistant · Expreso Demonte

   Jan 2018 — Jan 2020

   - Reconciled own cashbox - Audited Treasury department. - Received, controlled, and sent documentation. Controlled mobile unit reconciliations. Customer service via various channels.

3. Customer Service · Expreso Demonte

   Jan 2014 — Jan 2018

   - Handled company telephone switchboard. Received documentation. - Verified client data. Coordinated deliveries. Problem resolution.

4. Receptionist - Switchboard Operator · Casinos de Litoral SA

   Jan 2011 — Jan 2013

   - Handled suppliers and company telephone switchboard. - Received documentation. Managed calendar.

5. Executive Secretary · Instituto Laser

   Jan 2011 — Jan 2011

   - Received and attended to patients, managed medical records and appointments. Purchased supplies and controlled inventory. Telephone support.

6. Administrative Secretary · Dirección de Minoridad y Flia.

   Jan 2006 — Jan 2010

   - Public reception, PC operation, drafted correspondence, prepared reports, handled institutional procedures and managed files.

Education

1. High school diploma · ESC. NORMAL DR. JUAN PUJOL

   2002—2002
   · Social Sciences