Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can”
Skills & tools
Skills
Tools
No tools listed yet.
About
Came to start from scratch in a new country, Argentina, which I also love, but I'm finding it difficult to get a job and I have experience to contribute. Due to my current economic situation, I have the time and willingness to start with something new and challenging. In recent months, I updated my knowledge with Power BI and Fundamentals of Data Analysis. I know that initially I may not earn what I would like, but I am willing to embark on that path.
Work preferences
- Job type
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- Company size / type
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- Culture
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- Industries
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- Hours
- EST business hours
- Remote experience
- In La Paz - Bolivia for a company in Bolivia
Salary context
Benchmarks for Operations · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Franchise Delegate Administrator · South American Franchices SRLFeb 2014 — Feb 2024
Comprehensive management of operations, personnel, sales, and customer service. Control of fixed assets and inventory. Coordination of commercial campaigns and strategies with headquarters. Analysis of sector data and evaluation of operational…
- Customer Service Assistant/Analyst · Banco Nacional de Bolivia S.A.Jan 2012 — Mar 2013
Adaptation of internal regulations to the requirements established by the sector's regulatory body regarding public service and institutional image. Data Analysis: Tracking of Complaint Points, Service Level on Service Platforms (Tills, Services…
- Customer Advisor · Banco Los Andes ProCreditAug 2008 — May 2011
Basic operations in Savings Accounts, Checking Accounts, Fixed-Term Deposits National and International Transfers Monitoring, analysis, and tracking of the illicit gains detection system Information on financial products and services, pre-evaluation…
- Media Monitoring Operator · Media Control Bolivia SRL.Jul 2007 — Jul 2008
Data Entry: Typing and Transcription of advertising guidelines Press monitoring control. Analysis of trends and development of comparative advertising reports for various sectors. - Data Entry: Typing and Transcription of advertising guidelines …
- Customer Service – Call Center · Nuevatel PCS de Bolivia - ASFADE Integral SRLSep 2002 — May 2007
Customer service via telephone, complaint resolution, request management. Preparation of results reports and analysis of customer database tracking. Telemarketing Sales and activation of cell lines and devices. - Customer service via telephone…
Education
- Bachelor's · Universidad NURBO· Business Administration
- Diploma program · Universidad Nacional Mayor de San MarcosPE· Quality Management and Customer Service
- Auxiliary · Instituto Profesional Los ÁngelesBO· Accounting
- Program · CEICAP Centro de eventos, idiomas y capacitaciónBO· Prevention of Illicit Gains in Financial Institutions