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Timezone overlap

9h overlap with US East · Argentina

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English level

Conversational

B1

Self-reported as: “I struggle but I can”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationAssistantCommunicationsSales

Tools

No tools listed yet.

About

Hello, my name is Claudia. I am the mother of Emiliano, 19 years old, who is in his final year of electromechanics. I love to learn and continue gaining knowledge. I am 41 years old. I remain hopeful about finishing my university degree.

Work preferences

Job type
Full-time, Part-time
Company size / type
Growth-stage startup (21-200), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Growth-stage startup (21-200)
Industries
—
Hours
EST business hours

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$890/mo
US local hire
$7,000/mo
Save ~$73,320/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Administrative/Customer Service · ANDRESSA
    Jan 2021 — Jan 2024

    Optimized billing and inventory processes, improving operational efficiency by 30%. - Implemented customer service strategies, increasing customer satisfaction by 25%. - Managed social media and online communities, increasing customer engagement by…

  2. Salesperson · CLARO ARG
    Jan 2008 — Jan 2021

    Responsible for product distribution and payment collection in a highly competitive sales environment. - Met and exceeded sales quotas, contributing to a 20% annual increase in revenue. - Developed and maintained long-term customer relationships…

  3. Store Manager · PERSONAL
    Jan 2004 — Jan 2007

    Directed daily store operations, ensuring compliance with company standards. - Trained and led a team of 10 employees, fostering a motivating and productive work environment. - Planned and reported sales objectives, achieving a sustained increase in…

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Education

  1. Bachelor's in Public Accounting · Universidad Nacional de Lomas de Zamora, Facultad de Ciencias Económicas
    2020
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Achievements

  • Optimized billing and inventory processes, improving operational efficiency by 30%.
  • Implemented customer service strategies, increasing customer satisfaction by 25%.
  • Managed social media and online communities, increasing customer engagement by 40%.
  • Met and exceeded sales quotas, contributing to a 20% annual increase in revenue.