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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: “I can work in English”

Other languages:Spanish (native)

Skills & tools

Skills

Account ManagementCommunicationsCustomer ServiceOperationsSupportTechnologyTranslation

Tools

No tools listed yet.

About

Seeking a role where I can combine my passion for English, technology, and providing excellent customer service, as this is not only what I aim to receive in all cases, but also to provide, in a friendly, flexible, and relaxed manner, yet within a formal and professional environment. In addition to growing in my career and having opportunities to continue learning in different roles.

Work preferences

Job type
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Company size / type
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Culture
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Industries
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Hours
EST business hours
Remote experience
I was working in my home country (Argentina) for a company in Romania/England, with clients and offices globally.

Work experience

  1. Senior Service Desk Analyst · Endava
    Apr 2019 — Nov 2023

    - Logged, classified, documented, troubleshot, and resolved or escalated incidents or requests using ITSM tools and according to internal procedures. - Managed and resolved technical incidents and requests, providing first-level support for various…

  2. Waitress for corporate and social events · Maran Suites & Towers Hotel
    Sep 2016 — Mar 2019
  3. Waitress/Barista · Brusselas Café
    Feb 2016 — Mar 2019
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Education

  1. Technical-scientific and literary translator · Instituto n°8 “Guillermo Almirante Brown”
    2014—2019
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