Self-reported as: “I can work in English - Advanced or Bilingual”

Skills & tools

About

Work preferences

Job type

Full-time

Company size / type

Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+)

Culture

Early-stage startup (0-20), Growth-stage startup (21-200), Large Company

Industries

Tourism & Hospitality

Hours

EST business hours

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

1. Management · NUTRAM DECO

   Jun 2023 — Present

   Sales control. Administrative and billing tasks. Created content strategies for digital media. Resolved customer problems and complaints. Managed multiple tasks and met time-sensitive deadlines. Confirmed appointments, communicated with clients, and…

2. Administrative/Agent · MINGRONE PROPIEDADES

   Oct 2022 — May 2023

   Negotiated, facilitated, and managed real estate transactions. Connected with clients to encourage repeat business and referrals. Assisted with the development of event strategies and tactical plans to promote the accomplishment of marketing goals…

3. Lead Hostess · VAIL RESORTS

   Dec 2019 — Mar 2020
   US company · remote

   Cultivated positive guest relations by managing information and orchestrating speedy seating. Answered customer questions about hours, seating, and information. Resolved guest and employee complaints to maintain complete customer satisfaction and…

4. Receptionist/Hostess · VAIL RESORTS

   Dec 2018 — Mar 2019
   US company · remote

   Answered customer questions about hours, seating, and information. Managed multiple tasks and met time-sensitive deadlines. Confirmed appointments, communicated with clients, and updated client records. Corresponded with clients via email…

Education

1. Technical Degree · Universidad Siglo XXI

   2024—2026
   · Marketing and Digital Publicity