Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “Struggling but able - Intermediate”
Skills & tools
Skills
Tools
About
Proactive, responsible, and eager to continue growing. I have been working independently in a family business, which gave me experience in customer service, agenda management, query resolution, and organization. I love interacting with people and greatly enjoy providing clear and empathetic solutions. I am seeking an opportunity that allows me to develop within a professional team, learn new things, and add value with my commitment and attitude. I am motivated by challenges involving organization, customer contact, and dynamic work, both in-person and remote. I am also interested in acquiring new digital tools and growing within a project with good energy and potential for evolution.
Work preferences
- Job type
- Freelance / Independent, Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- Independent
- Industries
- Otros
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Administrative Assistant and Customer Service · Emprendimiento PropioJan 2021 — Present
- Coordinated digital calendar (Google Calendar) and appointment tracking. - Customer service via WhatsApp, Instagram, and direct inquiry. - Resolved concerns, fostered loyalty, and provided post-service follow-up. - Archived data, performed…
- Sales Associate · ZapateríaJan 2019 — Jan 2021
- In-person customer service with a personalized approach. - Met and exceeded monthly sales targets. - Organized store, managed inventory, and used basic management tools.
- Promoter · Eventos y CampañasJan 2017 — Jan 2019
- Represented brands and distributed informational materials. - Communicated clearly under pressure and resolved inquiries instantly. - Interacted directly with large crowds in various settings.
Education
- High school diploma · Secundario completo
- Course · Curso de Azafata· Customer Service and Protocol