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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: “I can work in English”

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationArtCommunicationsCustomer ServiceOrganizationSalesVideo EditingWriting

Tools

No tools listed yet.

About

I would like to contribute to your organization the knowledge I acquired in my career and work experiences in communication analysis skills. I also want to gain new experiences, as I adapt to circumstances that arise and I am enthusiastic about opportunities that allow me to collaborate in areas I am passionate about, in addition to learning new knowledge and being able to develop professionally in a healthy work environment.

Work preferences

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Hours
EST business hours

Work experience

  1. Contact Center Specialist · PwC
    Feb 2024 — Mar 2024

    Phone support for clients in English. - Problem comprehension and resolution. - User registration in the corresponding system. - Personalized attention via email.

  2. Data Analytics · Google
    Feb 2024 — Present
    US company · remote

    Organize and make sense of data and numbers - Analyze, visualize, and detect patterns and trends. - Use of analysis and presentation tools and platforms.

  3. Customer Service Analyst · Teleperformance
    Oct 2023 — Feb 2024

    Phone support - Problem analysis, comprehension, and resolution. - User registration in the corresponding system. - Personalized attention via email.

  4. Community Manager · ETER
    Jul 2022 — Sep 2022

    - Management of online communities. - SEO writing. - Commercial actions. - Development of strategic campaigns. - Development of marketing and communication plan. - Briefing and communication analysis. - Market research and analysis. - Reports and…

  5. Communications Analyst · Logística Riders
    May 2021 — Jul 2022

    - Document administration and analysis. - Monitoring of metrics and trends. - Briefing, production, and follow-up of communication materials. - Reporting on marketing actions. - Updating institutional presentations for commercial alliances.

  6. Social Media Manager · Centro Cultural Mugica
    Jul 2017 — Mar 2018

    - Development of marketing and communication plan. - Briefing and communication analysis. - SEO writing. - Customer reception and service. - Scheduling and organization of events.

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Education

  1. Bachelor's · Universidad de Buenos Aires
    2017
    AR· Social Communications
  2. High school diploma · Instituto Mariano Moreno
    2011—2016
    AR· Visual Arts
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