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Timezone overlap

9h overlap with US East · Argentina

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English level

Advanced

C1

Self-reported as: I can work in English - Advanced or Bilingual

Other languages:Spanish (native)ItalianoOtro

Skills & tools

Skills

AdministrationCustomer ServiceData EntryHuman ResourcesOperationsProject ManagementQASalesTeam Management

Tools

Google CloudChatGPTSalesforce

About

I would love to work remotely from home for an international company where I can apply my knowledge and build a motivated and thriving work team. I am interested in roles implementing digital products and solutions in hotels or hotel chains in different regions of the globe.

Work preferences

Job type
Full-time
Company size / type
Growth-stage startup (21-200), Large/multinational (200+)
Culture
Growth-stage startup (21-200), Large Company
Industries
Tourism & Hospitality
Hours
EST business hours

Salary context

Benchmarks for Customer Success · Senior (7+ yrs).

India equivalent
$1,500/mo
This candidate
$1,500/mo
US local hire
$7,000/mo
Save ~$66,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. House Manager · H&H OUTFITTERS - GUAYASCATE LODGE
    Jan 2019 — Present

    - Hosted and managed house operations. Served as the main point of contact for guests before and during their stays. - Team development. Customer Service

  2. GM - DAZZLER COLONIA HOTEL · WYNDHAM HOTEL GROUP
    Jan 2017 — Jan 2019

    - Oversaw hotel operations, financial results, and online positioning. - Budget planning and forecasting

  3. Operations Analyst · WYNDHAM HOTEL GROUP
    Jan 2017 — Jan 2017

    - QA for hotels in LATAMC cluster. - Designed new SOP & Brand Standards - Assisted COO in new openings

  4. Online Assistance for Visitors · BA INDEPENDENT CONCIERGE
    Jan 2012 — Jan 2013

    Innovative online assistant for international travelers visiting Buenos Aires. - Advised, coordinated tours, and provided cultural agenda information.

  5. Senior Experience Manager & Front Desk Manager · FAENA HOTELS LUXURY HOTELS AND LIFESTYLE
    Jan 2004 — Jan 2017

    - Reservations & Sales Trainee for T&T Key Accounts - PR, Customer Care and Host Duties.

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Education

  1. Marketing & Sales Management in the Hospitality Industry · AHLEI, USA
    2015—2017
  2. Seminar · ASOCIACIÓN ARGENTINA DE HOTELES
    2016
    · Design & Marketing of Sustainable Products in Tourism
  3. Bachelor Degree · UNIVERSIDAD NACIONAL DE QUILMES, AR
    2005—2008
    · Tourism and Hospitality Management
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