Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Self-reported as: “I can work in English - Advanced or Bilingual”
Skills & tools
Skills
Tools
About
I would love to work remotely from home for an international company where I can apply my knowledge and build a motivated and thriving work team. I am interested in roles implementing digital products and solutions in hotels or hotel chains in different regions of the globe.
Work preferences
- Job type
- Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200), Large Company
- Industries
- Tourism & Hospitality
- Hours
- EST business hours
Salary context
Benchmarks for Customer Success · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- House Manager · H&H OUTFITTERS - GUAYASCATE LODGEJan 2019 — Present
- Hosted and managed house operations. Served as the main point of contact for guests before and during their stays. - Team development. Customer Service
- GM - DAZZLER COLONIA HOTEL · WYNDHAM HOTEL GROUPJan 2017 — Jan 2019
- Oversaw hotel operations, financial results, and online positioning. - Budget planning and forecasting
- Operations Analyst · WYNDHAM HOTEL GROUPJan 2017 — Jan 2017
- QA for hotels in LATAMC cluster. - Designed new SOP & Brand Standards - Assisted COO in new openings
- Online Assistance for Visitors · BA INDEPENDENT CONCIERGEJan 2012 — Jan 2013
Innovative online assistant for international travelers visiting Buenos Aires. - Advised, coordinated tours, and provided cultural agenda information.
- Senior Experience Manager & Front Desk Manager · FAENA HOTELS LUXURY HOTELS AND LIFESTYLEJan 2004 — Jan 2017
- Reservations & Sales Trainee for T&T Key Accounts - PR, Customer Care and Host Duties.
Education
- Marketing & Sales Management in the Hospitality Industry · AHLEI, USA2015—2017
- Seminar · ASOCIACIÓN ARGENTINA DE HOTELES2016· Design & Marketing of Sustainable Products in Tourism
- Bachelor Degree · UNIVERSIDAD NACIONAL DE QUILMES, AR2005—2008· Tourism and Hospitality Management