Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Detected from your CV
(es)Skills & tools
Skills
Tools
About
Ariana is a Customer Support Specialist with nearly a decade of experience, most recently at Zing Coach. She has built a solid foundation in customer support and operational problem-solving, adept at troubleshooting challenges in real-time and improving the user experience across e-commerce, health tech, and IT sectors. Her career arc includes impactful roles such as Customer Experience Bilingual Representative at CookUnity, Bilingual Customer Service Representative at Fluid Truck, and Bilingual Customer Support at Freelancer.com. These positions have sharpened her tools in areas like billing, reservations, fraud prevention, and client retention, showcasing her adaptability and strong work ethic. Currently pursuing a Systems Analyst degree at ORT institute, Ariana is seeking a long-term professional home. She aims to plant roots with a company where she can deeply understand its vision, grow within the organization over time, and dedicate her energy to mutual, long-term growth. She is immediately available to hit the ground running.
Work preferences
- Job type
- Full-time
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+)
- Culture
- Growth-stage startup (21-200), Independent, Large Company
- Industries
- E-commerce, Health & Telemedicine, Information Technology
- Hours
- 7am - 4pm EST
- Remote experience
- Based in Vicente Lopez, Buenos Aires - ARGENTINA.
- Available from
- Jul 2026
- Notice period
- Available immediately
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Customer Support Specialist · Zing CoachMay 2025 — Jun 2026
- Provide bilingual customer support across chat, and email. - Assist users with technical troubleshooting, billing inquiries, and account management. - Collaborate with product and engineering teams to report issues and improve customer experience
- Customer Experience Bilingual Representative · CookUnityOct 2023 — May 2025
- Deliver high-quality customer experience in English and Spanish. - Resolve inquiries, manage subscriptions, and ensure customer satisfaction.
- Bilingual Customer Service Representative and Internal support · Fluid TruckFeb 2023 — Sep 2023USUS company · remote
- Managed billing, reservations, and account issues backend. - Supported users and sales reps via Slack, verified vehicle theft cases, and reported system bugs.
- Bilingual Customer Support · Freelancer.comMar 2021 — Feb 2023AU
- Handled billing inquiries, account management, fraud prevention, and money-laundering compliance.
- Customer Service Representative · Wing TelJul 2020 — Jan 2021USUS company · remote
- Delivered chat-based customer support focusing on billing and account management.
- Administrative Assistant · Dra. Nelida González AriasApr 2019 — Jun 2020
- Drafted legal documents and assisted with administrative paperwork.
- Sales & Customer Service Agent · Cat TechnologiesJul 2017 — Jul 2019AR
- Provided customer service for Cablevision Fibertel, BBVA, Personal, Telecom, and Arnet. - Supported billing, account management, and insurance sales.
- Customer Service & Administration · Cotillón LisJan 2016 — Mar 2017
- Managed administrative tasks and customer service operations.
Education
- Systems Analyst · ORT institute2025—2027AR· Systems Analysis
- Bachiller · Perpetuo Socorro High school2015AR