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Timezone overlap

9h overlap with US East · Argentina

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English level

Conversational

B1

Self-reported as: It's difficult for me but I can

Other languages:Spanish (native)

Skills & tools

Skills

AssistantCommunicationsContentSupport

Tools

No tools listed yet.

About

Good evening, I am interested in any challenge, I am open to new work experiences and I would like to be able to get a remote job that allows me to generate higher income than before, since none of my previous jobs paid me well enough.

Work preferences

Job type
Company size / type
Culture
Industries
Hours
EST business hours

Salary context

Benchmarks for Customer Success · Mid (3–7 yrs).

India equivalent
$1,100/mo
This candidate
$167/mo
US local hire
$5,200/mo
Save ~$60,396/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Sales agent for insurance, credit card packages. · Agente de ventas - Administrativo
  2. Customer service for billing, purchases, sales, and support. · Asesora - Agente comercial

    - Follow-up on all stages of the sale: offer, negotiation, closing, payment, and invoicing. - Technical information and advice on the company's products and services. - Management of customer collections and payment follow-up.

  3. Customer loyalty and retention by providing better proposals/offers to keep them with the company, improving on competitor offers. · Fidelizacion - Agente de atención al cliente

    - Communication with customers via phone calls, chat, and email. - Investigation of issues, offering solutions or alternatives for customer satisfaction. - Offering available products and services. - Follow-up on cases and effective resolution of…

  4. Public-facing customer service selling supermarket products and processing payments. · Cobranzas y atencion al publico - Cajera de supermercado

    - Processing customer payments in cash and by card, ensuring efficient service and reducing wait times. - Replenishing items sold at the checkout. - Receiving the cash drawer to open the register. - Cleaning and organizing the workspace, maintaining…

  5. Clothing sales associate in a physical store. · vendedora y supervisora - Vendedora de ropa

    - Cataloging, pricing, hanging, and tagging merchandise, and restocking store products. - Approaching customers with kindness and patience, achieving sales closure. - Placing signage in the store, highlighting new items and offers. - Maintaining…

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Education

  1. · E.E.S. N° 54
    · City of Resistencia, H
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