Timezone overlap
9h overlap with US East · Argentina
English level
Elementary
Self-reported as: “I could not work in English - Null or basic”
Skills & tools
Skills
Tools
CRM,
(awaiting structured parsing)About
I am interested in growing professionally. I am currently looking for remote work because it gives me a bit more time freedom to study English, continue studying IT systems, and earn more than I currently do.
Work preferences
- Job type
- Freelance / Independent, Full-time, Part-time
- Company size / type
- Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Large Company
- Industries
- E-commerce, Health & Telemedicine, Marketing & Advertising
- Hours
- EST business hours
Salary context
Benchmarks for SMB non-tech role · Mid (3–7 yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- PHARMACY EMPLOYEE · Hospital AlemánJan 2021 — Present
Led preparation of 24-hour orders for inpatients, preparation of urgent orders, expiration control, evaluation of supply stock differences, receiving, controlling, and registering returns, receiving, controlling, and storing medications and…
- BACK OFFICE ANALYST · FarmacityJan 2017 — Jan 2021
Analysis, reports, and follow-up of web purchases, monitoring of Fraud alerts and indicators, development and implementation of processes, quality management and operational reports, management of CRM, Vtex, Producteca, Decidir, and Prisma. …
- CUSTOMER EXPERIENCE ANALYST · FarmacityJan 2017 — Jan 2021
Handling customer inquiries and complaints via CRM and phone. Case management for prompt resolution, providing the customer with the best possible service. Coordination tasks with various company areas, use of corporate and advertising language to…
Education
- Systems Engineering · Universidad Utel2023
- Course · Coderhouse· Full Stack Web Development
- Bachelor's · Universidad Santa Maria2010—2013· Pharmacy