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Timezone overlap

9h overlap with US East · Argentina

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21

English level

Not specified

Other languages:Spanish (native)

Skills & tools

Skills

AdministrationSalesSocial MediaSupportUX/UI DesignVideo Editing

Tools

IllustratorCorelDRAWGoogle Docs

About

I am Angel Lagoria, an IT technical support professional with experience in resolving technical issues and assisting users. I am passionate about ensuring systems and networks run efficiently and without interruption. I have skills in hardware and software management, network troubleshooting, and end-user support. I have worked on projects that include implementing new technologies and optimizing existing systems to improve productivity and user satisfaction. I am looking for an opportunity where I can apply my skills in an environment that values innovation and teamwork. Additionally, I would like to work remotely, as this allows me to be more flexible and efficient in my work. I am motivated by challenges that involve solving complex problems and improving the company's technological infrastructure. I am excited to face challenges that allow me to learn new technologies and contribute to the team's success.

Work preferences

Job type
Full-time, Part-time
Company size / type
Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
Culture
Early-stage startup (0-20), Growth-stage startup (21-200), Independent, Large Company, Nonprofit / NGO
Industries
Information Technology
Hours
EST business hours
Remote experience
Argentina

Salary context

Benchmarks for SMB non-tech role · Senior (7+ yrs).

India equivalent
$1,600/mo
This candidate
$3,000/mo
US local hire
$7,000/mo
Save ~$48,000/yr vs. equivalent US hire.

US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.

Work experience

  1. Technical Support / Infrastructure Services. · Stefanini Soluciones S.R.L.
    Apr 2020 — Present

    Area: IT Support (Software, Hardware, Mobile Phones, Video Conferencing, IT Administrator) Micro-IT Help Desk (User Support Center) – (External Service) at YPF S.A.

  2. Technical Representative / Technical Support. · RBA - Regué Bucic Asociados S.R.L.
    Nov 2013 — Mar 2020

    Area: IT Support (Software, Hardware, Mobile Phones, Video Conferencing, IT Administrator) Micro-IT Help Desk (User Support Center) – (External Service) at YPF S.A.

  3. IT Technical Service (Software and Hardware) - Website Design, Programming and Administration – Multimedia Creations (Photography, Graphics, Video, Web, Sound and Animation). · Particular
    Mar 2007 — Present
  4. Security Patrol and Access Control. · G4S Soluciones de Seguridad S.A.
    Nov 2006 — Nov 2011

    Area: Security Patrol and Access Control. Fields: Piedra Clavada Sur, Meseta Sirven, El Huemul, El Cordón, Meseta Espinosa, Cdon. Minerales, Cdon. León, Cdon. Seco, Tres Picos, Las Heras.

  5. Rep. · A.C.S. Multivoice
    Jul 2005 — Nov 2005

    Responsibilities: Solve customer problems in a timely manner. Achievements: work experience Call Center Area, Operator in the Telecommunications industry, Cordoba Argentina.

  6. Designer · Itelsur Desarrollos y Programación
    Nov 2004 — Nov 2006

    Development and programming Design Area, Specialist in the Design industry, Cordoba Argentina.

  7. Operator Technician · Cyber Net Play
    Apr 2002 — Feb 2005

    Multimedia Area, Operator in the IT / Technology industry, Argentina.

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Education

  1. Tertiary · La Metro Escuela de Diseño y Comunicación Audiovisual.
    2002—2004
    · Multimedia Design (Image and Sound Design)
  2. Secondary · ENET N1 Libertador General Don José de San Martín
    1993—1998
    · Advanced Technician in Computing.
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