Timezone overlap
9h overlap with US East · Argentina
English level
Conversational
Self-reported as: “I struggle but I can - Intermediate”
Skills & tools
Skills
Tools
About
My name is Andrea Zorzin. I am a Bachelor's in Business Administration with solid experience in product development, strategic analysis, customer service, and commercial management. Throughout my career, I have worked in companies in the health, energy, and retail sectors, leading initiatives that combine business vision, customer empathy, and teamwork. I am currently undergoing a professional reinvention process. I am looking to collaborate on freelance or flexible modality projects where I can add value in areas such as business development, process improvement, market analysis, value proposition design, and/or product or service management. I am excited to continue learning, generate impact, and support organizations or entrepreneurs in key moments of change or growth. I share my attached CV for you to consider me for future opportunities that align with my profile. Thank you for your time, and I remain available to provide any further information you may need.
Work preferences
- Job type
- Consulting, Freelance / Independent
- Company size / type
- Growth-stage startup (21-200), Large/multinational (200+), Social/Environmental Impact Company
- Culture
- Growth-stage startup (21-200), Large Company
- Industries
- Health & Telemedicine
- Hours
- EST business hours
- Remote experience
- for BMW
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Senior Product Analyst · Swiss Medical Medicina PrivadaDec 2022 — Present
Optimized the BLACK (VIP) product from conceptualization, image, value proposition, and service cycle through implementation. Developed and maintained the medical plan offering, constantly evaluating KPI's and OKR's metrics, medical costs, and usage…
- Customer Advocate · BMW ARGENTINAJul 2021 — Jul 2022
Guided dealerships on customer satisfaction, Voice of the Customer (VoC), and Customer Board issues through the VoC support area. Provided dealerships with information to aid their customer experience strategies (training, text analysis, reports)…
- Business Development Manager · Planisys S.AApr 2014 — Nov 2022
Managed market positioning and economic growth. Participated in defining the organization's long-term strategic objectives. Developed strong relationships with key clients. Analyzed service prices and competitor pricing. Identified business…
- Category Manager · YPF S.A.May 2005 — Oct 2010
Identified high-profit products. Optimized assortment and display of over 700 products, optimized profitability, negotiated with over 40 product suppliers. Developed product profitability ratios within the store. Created promotional actions, meeting…
Education
- Bachelor's · UNIVERSIDAD ARGENTINA DE LA EMPRESA1999Argentina· Business Administration
- National Public Accountant · UNIVERSIDAD ARGENTINA DE LA EMPRESA2002Argentina
Achievements
- Achievements: 1. Improved Kiosk Display: • Increased lollipop units sold by 200% in the first 6 months, optimizing the number of product displays outside the candy case (Lollipop display design). • Increased gross profit margin (CB$) by 40% in the cookies and crackers category, by adapting the candy case. 2. Achieved 90% growth in promotional units and 70% in gross profit margin (CB$) through a change in the design of new promotional signage. 3. Led pilot tests, implementation, and monitoring of new promotional formats. Increased kiosk gross profit margin (CB$) by 40% in the first year.