Timezone overlap
9h overlap with US East · Uruguay
English level
Full Professional
Self-assessed via CEFR ladder
(es)Skills & tools
Skills
Tools
About
Ana is a Quality Control Analyst at Globant, bringing nearly two decades of experience across technology, healthcare, and media industries. She orchestrates end-to-end project management for multiple initiatives, defining scope, tracking progress, and ensuring delivery to quality standards. Ana also optimizes project tracking and defect management workflows by administering tools like JIRA, Mantis, RedMine, and TestLink, enhancing team efficiency and reporting. Before Globant, Ana served as Information Technology Coordinator at IDV Servicio de asistencia en seguros médicos and as a QA Analyst at Make IT Work - Uruguay. Her continuous dedication to quality is underscored by her Professional Testing Master in Software Engineering from Centro de e-Learning UTN FRBA, completed in 2023. Ana is driven by a commitment to bridging the gap between software quality and strategic delivery. She focuses on anticipating issues before they reach production, ensuring cross-functional teams deliver value consistently. Her professional approach is best captured by her motto: "if a thing is worth doing, it is worth doing well.
Highlights
- Orchestrated end-to-end project management across multiple concurrent initiatives of varying sizes, defining scope, tracking progress, and ensuring successful delivery within quality standards.
- Optimized project tracking and defect management workflows by administering and integrating a diverse suite of tools (JIRA, Mantis, RedMine, TestLink), driving team efficiency and clear reporting.
- Lead client demonstrations and technical presentations, effectively translating complex quality metrics into actionable business insights to ensure perfect alignment with end-user expectations.
- Spearhead troubleshooting and resolution strategies during hypercare phases, providing critical data-driven insights that stabilize product launches and secure client trust.
- Drive product quality initiatives within the Scrum framework by validating user stories, refining acceptance criteria, and collaborating seamlessly with cross-functional teams to streamline delivery cycles.
- Guide the QA lifecycle from initial requirement analysis to final delivery, generating high-level documentation that facilitates project success and transparent communication across all technical and business units.
Work preferences
- Job type
- Consulting, Freelance / Independent, Full-time, Part-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- —
- Industries
- Health & Telemedicine, Information Technology, Media & Entertainment
- Hours
- Full EST overlap
- Remote experience
- Based in Montevideo, Uruguay. Worked for California and Florida in the US. Worked for Spain, Germany and the UK in Europe.
- Available from
- Jul 2026
- Notice period
- 2 weeks
- Engagement
- Open to contract / freelance
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Quality Control Analyst · GlobantJun 2021 — PresentUY
- Stakeholder Management & Client Alignment: Lead client demonstrations and technical presentations, effectively translating complex quality metrics into actionable business insights to ensure perfect alignment with end-user expectations. - Quality…
- Information Technology Coordinator · IDV Servicio de asistencia en seguros médicosSep 2019 — Aug 2021
- Implementation and support for telemedicine system.
- QA Analyst · Make IT Work - UruguayMar 2014 — Jan 2017UY
- Project & Delivery Management: Orchestrated end-to-end project management across multiple concurrent initiatives of varying sizes, defining scope, tracking progress, and ensuring successful delivery within quality standards. - Stakeholder…
- Auxiliar administrativa II · Poder Judicial de la República Oriental del UruguayAug 2011 — Aug 2021UY
- Assistant System Engineer · Tata Consultancy ServicesFeb 2011 — Sep 2011IN
- Second level support to several applications designed specifically for the retail industry. - Production support for Windows, UNIX and Mainframe servers. - Identifying patterns and providing feedback to clients and internal departments.
- Product Support Frontline Analyst · Sabre Airline SolutionsFeb 2009 — May 2010USUS company · remote
- Provide support to numerous Sabre Airline Solutions portfolio products, which are aimed specifically at airlines. - Support for UNIX and Windows servers. - Incident analysis, employing diagnostic tools. - Identifying problem areas and recommending…
- Technical Support Analyst · Sabre Airline SolutionsApr 2007 — Apr 2009USUS company · remote
- Provide support to numerous SabreTravel Network portfolio products, which are aimed specifically at travel agents. - Technical assistance for connectivity, Java applet, browsers, printers, travel reservations, and log in issues.
- Technical Support Specialist · Netgate UruguayDec 2005 — Apr 2007UY
- Technical support for DSL, frame-relay, DNS, and e-mail issues.
Education
- Licenciatura · UTEC - Universidad Tecnológica2026—2030UY· Tecnologías de la Información
- Professional Testing Master · Centro de e-Learning UTN FRBA2022—2023AR· Ingeniería de software
- Bachillerato · UTU - Dirección General de Educación Técnico - Profesional2003—2005UY· Mantenimiento y Procesamiento Informático, Information Technology
Certifications
- Google Generative AI Leader
- ISTQB FL
- Google Project Management
- Google Stakeholder Management