Timezone overlap
9h overlap with US East · Argentina
English level
Advanced
Self-assessed via CEFR ladder
(es)Skills & tools
Skills
Tools
About
Currently an Owner/Manager at Tintico Cafetería, Alvaro Steven brings over 11 years of dedicated experience in information technology. His most recent corporate role was as an IT Analyst at Hellmann Worldwide Logistics, where he contributed to optimizing technological processes and providing robust systems support. Alvaro is proficient with tools like GLPI, Erks, ESET, Veeam Backup, and Microsoft Dynamics GP, reflecting a strong technical foundation developed across diverse IT environments. Earlier in his career, Alvaro served as a Systems Analyst at Pinturerias Rex and a Technical Analyst at Yel Informática. In these roles, he focused on analyzing requirements, proposing efficient solutions, and ensuring reliable system operations. This progression showcases his ability to adapt and grow within the IT field, consistently delivering effective support and solutions. Alvaro completed his Software Programming Technician studies at Servicio Nacional de Aprendizaje SENA. He is a committed professional who values continuous improvement and seeks new challenges. Alvaro thrives in environments where he can work independently while also collaborating effectively with a capable team, focused on achieving goals and ensuring quality results.
Work preferences
- Job type
- Consulting, Full-time
- Company size / type
- Early-stage startup (0-20), Growth-stage startup (21-200), Large/multinational (200+), Nonprofit / NGO, Social/Environmental Impact Company
- Culture
- Early-stage startup (0-20), Growth-stage startup (21-200), Independent
- Industries
- Information Technology
- Hours
- EST business hours
- Remote experience
- Buenos Aires - USA
Salary context
Benchmarks for SMB non-tech role · Senior (7+ yrs).
US figures from BLS OEWS 2024 + Glassdoor; India figures from US SMB offshore vendor pricing. Adjusted for the candidate's seniority.
Work experience
- Owner/Manager · Tintico CafeteríaJun 2022 — Mar 2026AR
- Management of the business, with a focus on optimizing operational and technological processes. - Implementation and management of point-of-sale (POS) systems, electronic payment methods, and digital platforms. - Analysis of sales, cost, and…
- IT Analyst · Hellmann Worldwide LogisticsJul 2019 — Jun 2021AR
- Responsible for ensuring the proper functioning of the organization’s technological infrastructure, processes, and IT assets. - Technical support to end users, both remote and on-site. Management, tracking, and resolution of requests and…
- Systems Analyst · Pinturerias RexFeb 2016 — Mar 2019AR
- Comprehensive technical support to users in administrative and commercial areas, including branch offices, via phone, chat, and on-site support. - Management of incidents and requests under service level agreements (SLA) using the GLPI tool. …
- Technical Analyst · Yel InformáticaMar 2014 — Mar 2016AR
- Technical support to corporate users on projects for large-scale clients: YPF, Newsan, Seguros QBE, La Caja Seguros, Cencosud. - Management and resolution of incidents and requests under SLA using InvGate and HP Service Manager. - Administration…
- Human Resources Office Assistant · Colombian National PoliceJan 2011 — Jan 2012CO
- Assistant in the Human Resources area: administrative, organizational, and citizen service tasks. - Planning and organization of personnel across different operational sectors. - Consolidation, control, and systematization of activities in…
Education
- Software Programming Technician · Servicio Nacional de Aprendizaje SENA2009—2010CO· Software Programming
- Bachiller Técnico · Aldemar Rojas Plazas Technical High SchoolCO· computer systems